Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
61 reviews
The Customize BoxesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Customize Boxes well known for wide range of customizes packaging & printing solution, to serve for all businesses. Kraft, Corrugated, Cardboard, window, die cuts and wedding boxes are our supplies with a practical approach.
The Customize Boxes (thecustomizeboxes.com) has 61 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
61 approved reviews, newest moderated first
I contacted numerous potential suppliers about a custom box order with very specific parameters. I am happy I decided to go with The Customize Boxes. They were very responsive and helpful, especially Austin Colton. Would recommend and reorder.
By customer
Communication and responsiveness was great. Boxes arrived in the given timeline and were nice quality. I would recommend this company and do plan to use them again.
By Christina M.
Appreciate the customer service!
By Liam G.
We had a wonderful experience working with Justin and the Customize Boxes team to create elevated seeding kits for our brand. Justin is extremely communicative, fast and easy to work with, and the final product was gorgeous! They are great quality, and exceeded our expectations. In fact, we've already started working on another project with them!
By Courtney W.
Great experience, it being my first time ordering custom boxes. Austin made the process smooth & seamless by impressively handling all of my mind changes with last minute correction & the order made to me before needed date. They’re my new go to!
By Lavonda D.
This is the best custom box company I have found to use for my business. Three months ago I started searching online for a custom luxury box company with good customer service! After buying several sample boxes from other companies that did not quite my needs I met Dominic from The Customize Box company and he worked through exactly what I needed to create the perfect product box for my business. I would highly recommend using this company!
By Laura
The Customize Boxes was the only company that responded to me quickly. Dominic guided me through the process, was easy to reach, and wasn’t afraid to pick up the phone when needed. We opted for flex shipping and received our boxes on time, and we loved them. They were easy to put together and good quality. They also worked with a dieline we already had, which was incredibly helpful.
By hannah
Excellent experience with Justin! I had a tight deadline for a client, and our orders came out perfectly. Justin has great communication, provided custom templates, and brought our vision to life. Will definitely be using The Customize Boxes again in the future.
By Madison
