Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About The Classy Flight
The Classy Flight is a premium concierge service focused on Business and First Class travelers. We design seamless itineraries across any airline or destination—delivering access, precision, and one-on-one service. Whether it’s a last-minute trip or a complex global journey, we handle it with care and discretion. Travel isn’t just a ticket—it’s a standard.
The Classy Flight (theclassyflight.com) has 14 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Johnny was extremely helpful in booking our airfare to Europe. He gave us great recommendations on flights and followed-up with us to make sure we made a connecting flight. We found Johnny to be very easy to work and he was always quick to respond to our texts. We HIGHLY RECOMMEND him!
By John S.
Response from The Classy Flight· Sep 22, 2026
John, thank you so much for your kind words! It was a pleasure helping you with your trip to Europe. We are glad we could find the right flights and make sure everything connected smoothly. We truly appreciate your trust and recommendation, and we hope to assist you again on your next journey!
Great travel agency
Great travel agency. Prompt and professional communication. Will continue working with them
By Sebastian
Response from The Classy Flight· Jun 20, 2025
Dear Sebastian,
Thank you for your kind words and trust. We’re glad our service stood out and look forward to supporting your future travels.
Best regards,
The Classy Flight Team
Superb Customer Service
Diligent at responding almost immediately at all times of day, resourceful at finding fares that no other agent has been able to match in Europe, N. America and Asia. I highly recommend their services.
By Jlo G.
Response from The Classy Flight· Jun 16, 2025
Dear Jlo,
Thank you for your kind words and trust. It’s a pleasure to support your travels across continents, and we’re glad our service made a difference.
At The Classy Flight, we’re committed to quick responses and great value — always tailored to your journey.
We’re here whenever you need us.
Book with Johnny
Johnny has been great in finding options for business class and premium economy. He has been very responsive and has been great at finding and sending options!
I have been dealing with him for 4 years and he has been very good and communication is excellent! Also he does his best research and is very thorough throughout the process! Highly recommend using him for booking your flights!
By Rohit
Response from The Classy Flight· Jun 8, 2025
Dear Rohit,
Thank you for your kind words and the continued trust you’ve placed in our service over the years. It’s always a privilege to support your travel plans and ensure you have access to the finest routes available—promptly and precisely.
We look forward to assisting with your future journeys—wherever they may lead.
Warm regards,
The Classy Flight Team
Great job Johnny
As usual, Johnny did a great job in finding the best rates for the perfect routes. I've been working with him for the past five years, and he never disappoints.
By Khaled
Response from The Classy Flight· Jun 7, 2025
Dear Khaled,
Thank you so much for your kind words and continued trust over the past years! We’re truly honored to support your travels and help you find the best routes at the best rates—every time.
It’s always a pleasure working with you, and we look forward to assisting you with many more smooth and successful trips ahead.
Best regards,
The Classy Flight Team
Warning
**Warning: Avoid This Travel Agency at All Costs!**
I feel compelled to share my disastrous experience with Johnny Hill, the travel agent, as a cautionary tale for anyone considering using his services. My hope is to prevent others from enduring the considerable stress and financial loss that I faced.
First and foremost, I booked and fully paid for a business class flight, expecting a smooth and comfortable journey. However, to my dismay, upon reviewing my flight itinerary, I discovered that a significant portion of the trip had been booked in economy class—specifically, in the very last rows of the plane! This blatant oversight was not only frustrating but also utterly unacceptable given the assurances I received from Johnny that everything had been expertly handled.
To add insult to injury, my family and I were forced to pay an additional $750 in fees just to upgrade our seats on the portion of the flight that were incorrectly booked in economy. As if that wasn’t enough, we were also hit with extra charges for our luggage, all because Johnny failed to communicate our business class status to the airline. This lapse in coordination led to even more unnecessary expenses on top of the initial mistakes.
I reached out to Johnny multiple times to clarify the situation and reassure myself that everything was in order. Each time, he confidently told me that there would be no issues. Yet, when the time came for our flight, it was abundantly clear that nothing was done to rectify the situation, leaving me to scramble and fix things on my own.
This experience came dangerously close to ruining what was supposed to be an enjoyable vacation. Thanks to Johnny's incompetence, we ended up incurring nearly $1,000 in unforeseen expenses. It’s essential to highlight that if you're considering using this agency, you might want to think again. I will never use this company again, and I genuinely urge anyone who values their travel plans to steer clear of Johnny Hill and his services.
Choose wisely and protect your travel experiences—don’t let this man’s lack of knowledge and care ruin your trip!
By Roshann
Response from The Classy Flight· Jun 7, 2025
Dear Roshann,
We regret that your recent travel experience became a source of stress and disappointment. We understand how important clarity and trust are when it comes to travel planning — especially for you and your family. That’s why we feel it’s important to clarify a few key details for the sake of transparency and fairness — for both you and future clients.
1. Booking Clarity
You were clearly informed in advance that part of the itinerary was in economy class—specifically on the portion from Los Angeles to Chicago. This was confirmed in your own WhatsApp message where you stated:
"I need the best seats possible flying to Chicago economy."
This confirms that you were aware of the economy segment, and we tailored your options accordingly.
2. Full Itinerary and Approval
Multiple flight options were presented to you in writing (as seen in the email titled “Please choose your preferred flight option”). The complete breakdown was reviewed and approved by you, and all fare rules—including cabin class and baggage allowance—were communicated clearly.
3. Luggage Policy
The baggage allowance was clearly stated across multiple touchpoints: via WhatsApp, over the phone, and in the booking email. The airline’s policy for that fare was 1 piece of 50 lbs per person. Any additional charges for upgrades or excess baggage were in line with airline regulations and outside our control.
4. Timeline and Fare Changes
It’s also important to note that this booking was prepared over the course of a month, starting in October. During this time, we exchanged messages, discussed preferences, and worked to match your desired travel dates—especially considering your fixed Europe cruise departure in May 2025.
Unfortunately, by the time you were ready to confirm, the original one-stop business class itinerary had sold out, and the fare had increased. Although this change was frustrating for both of us, we mutually agreed on the revised itinerary with two stops outbound and one stop on the return.
At The Classy Flight, we are fully committed to clear communication, integrity, and tailored service. Every itinerary is built with care and in direct alignment with client preferences. We maintain full records of all communication to ensure clarity and mutual accountability.
While we regret that this situation led to frustration, we remain committed to doing things properly, clearly, and with integrity — and we trust that other readers will take the full context into consideration.
Wishing you only smooth travels ahead,
The Classy Flight Team
Excelente service
I’ve been working with Johny for years, and his exceptional service has consistently impressed me. Even during his time with another company, he made it a point to stay in touch. Johny is always honest, friendly, and incredibly patient, taking the time to help me find the best business class tickets while ensuring I save money. I truly respect his professionalism and dedication to assisting me. I highly recommend him for anyone in need of travel support!
By Sandra Brenes , Z.
Response from The Classy Flight· Jun 7, 2025
Dear Sandra,
Thank you sincerely for your generous words and longstanding trust. It’s a privilege to support your travel needs and to maintain a relationship built on honesty, consistency, and mutual respect.
At The Classy Flight, our commitment is to deliver exceptional care and value with every booking — and it’s clients like you who make that work so meaningful.
We remain fully at your service for any future journeys.
Best regards,
The Classy Flight Team
Johnny Hill was very helpful and prompt…
Johnny Hill was very helpful and prompt in his responses to our requests. He was honest and patient with the process too.
By sab
Response from The Classy Flight· Jun 7, 2025
Dear Nikita,
Thank you for your thoughtful review. We’re pleased to hear that the process felt clear, attentive, and handled with the level of care you expected.
At The Classy Flight, we are committed to delivering travel solutions founded on trust, discretion, and exceptional service.
Should you require assistance in the future, we remain at your service.
Best regards,
The Classy Flight Team
