She was very nice and pleasant and…
She was very nice and pleasant and helpful for closing my account.
By LELIA K.
Response from The Build Card· Jun 25, 2020
Thank you so much for sharing your experience!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
584 reviews
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COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
584 approved reviews, newest moderated first
She was very nice and pleasant and helpful for closing my account.
By LELIA K.
Response from The Build Card· Jun 25, 2020
Thank you so much for sharing your experience!
Very helpful customer representative..
By LEO
Response from The Build Card· Jun 25, 2020
Thanks for the positive feedback! We are here for you anytime.
Awesome service
By ANTHONY C H.
Response from The Build Card· Jun 25, 2020
Thank you! It was our pleasure.
Very helpful and informed
By JEFFREY S R.
Response from The Build Card· Jun 25, 2020
Great! Thank you for taking the time to leave us such a nice review.
The representative that I spoke to was helpful and courteous.
By KRISTEN S.
Response from The Build Card· Jun 25, 2020
Thanks for taking the time to share your positive experience with us!
The first person I spoke with was not professional at all got transferred to a gentleman name Tim he was great very good customer service skills. He answered every question. Wonderful attitude
By SANDRA C.
Response from The Build Card· Jun 25, 2020
Thank you for bringing this to our attention. We strive to provide exceptional customer service and regret any frustration you experienced. We are so glad we were able to connect with you and assist. We will recognize Tim for his efforts in taking care of you!
Very professional and easy to understand, thank you for having such a great person that is willing to go to the extreme in ordel to resolve my problem
By RENE A Q.
Response from The Build Card· Jun 14, 2020
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
My call with Shannon today was excellent thank you she made my day
By YVONNE K.
Response from The Build Card· Jun 14, 2020
Thank you! We are so glad that you had a great experience with Shannon.