The Build CardReviews of thebuildcard.com

Good😄😄😄😄😄😄😄

I was having trouble getting my new card activated. I have had the build card for several years and apparently when you changed banks, my old card became inactive. I called about it when I tried to use it and dealt with a terrible rep that kept asking me the same questions. I honestly became very irritated and finally yelled at her to just send me a new card!! Luckily when I received that card and made the call to activate it, the delightful rep Brandy was beyond helpful and even asked if I wanted to up my credit limit!! It was a wonderful breath of fresh air dealing with her. Thank you so much

The representative I spoke with was excellent

The young lady was very polite n even let me know im due for a credit line increase wished me well let me pay my bill through her since the automated wasnt working n didnt charge me to do it. Such a pleasant person to deal with n speak to.

Thank you. I really appreciate your customer service

Horrible customer service she kept me on hold for an hour then I heard her pick up the phone and say “damn” and literally hang up. I just had some simple questions and she was so passive about everything I asked to speak to a supervisor. So to punish me for going over her head she put me on hold for an hour. I promise you she did not even transfer me she just put me on hold. Do NOT come to this card service if you expect customer service of any kind. I’m disgusted 100% closing my account after today.

At first I was very annoyed because I was not getting anywhere. I called a 2nd time and Akisha was wonderful. Instead of just being quick to transfer me, Akisha stayed on the line and walked me through the process . Thank you!

Very helpful and helped me with more then what I called for