Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
584 reviews
The Build CardSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
584 approved reviews, newest moderated first
I spoke with a customer service rep who was friendly and helpful. She made sure I understood the billing and terms for canceling my card.
By DONNA M D.
Response from The Build Card· Aug 20, 2020
Thank you for the kind words! We are happy to hear you were taken care of.
Great customer service.. Brandie took care of me and she was wonderful.
By EVELYN V.
Response from The Build Card· Aug 20, 2020
Thank you! We are so glad that you had a great experience.
Customer service representative took care of my needs and processed payment in a very timely manner
By ADAM J M.
Response from The Build Card· Aug 19, 2020
Wonderful! This is just what we want to hear. Thanks, Adam!
The build card credit card has been a God sent. They extended me credit when no one else would. They took a chance on me and helped me start to rebuild my credit. Also the customer service has always been so professional and extremely helpful with any issues I may have encountered. I'm a client for life.
By JAMES B ROGERS I.
Response from The Build Card· Aug 19, 2020
Thank you so much for the support! We are happy to hear that you are getting value out of your Build Mastercard.
Good customer service
By Tess
Response from The Build Card· Aug 19, 2020
Thank you, Tess! We are always here if you need us.
The representative I spoke too was very knowledgeable, understanding and assisted me with my situation.
By Lizette H.
Response from The Build Card· Aug 19, 2020
Wonderful! This is just what we want to hear. Thanks, Lizette!
Service is always good and professional.
By DENNIS M M.
Response from The Build Card· Aug 18, 2020
Thank you, Dennis! We are so glad that you had a great experience.
I really like my Build Card! :)
By Strawberry
Response from The Build Card· Aug 18, 2020
Thank you for sharing! We are happy to hear that you are getting value out of your Build Card.
