Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
584 reviews
The Build CardSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
584 approved reviews, newest moderated first
Representative helpful and understanding. Helped with establishing a plan to assist in getting account back on track. So thankful.
By SUSAN S S.
Response from The Build Card· Feb 4, 2025
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
The guy I talked with was very patient and listened. He was quick with the answers to my questions. Concerned about what was going on with me and my situation.
By Mary L.
Response from The Build Card· Feb 4, 2025
What a great compliment for Jimwell! We will recognize him for his efforts in taking care of you. Thanks!
Courtesy from agents.
By SANDRA L CHEEKS M.
Response from The Build Card· Feb 4, 2025
Thank you! It was our pleasure.
Great customer service from the company
By Sassy
Response from The Build Card· Feb 4, 2025
Thank you for the kind words! We are always here when you need us.
The operator was very knowledgeable
By KATHERINE L S.
The customer service lady was very helpful, took care of my problem very quickly
By CRYSTAL
God job, god customer service
By GLAUBER D F.
I received excellent help.
By MARK C K.
