Great customer service
Great customer service. Answered all my questions
By Shekira J.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
584 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
584 approved reviews, newest moderated first
Great customer service. Answered all my questions
By Shekira J.
She solved my problem
By Derrick
Excellent, service
By DERRICK M J.
Response from The Build Card· Apr 29, 2025
Thank you! It was our pleasure.
The experience was great. The assistant got right to the problem at hand. She spoke clearly and was very polite. Thank you.
By THOMAS L S.
Response from The Build Card· Apr 29, 2025
Thank you so much for your kind words! I’m glad we were able to get your issue resolved!
The customer rep was very helpful and nice
By GLORIA L L.
Response from The Build Card· Apr 29, 2025
Thank you for the kind words! We are always here when you need us.
Very productive & professional employee, 😀
By FREDDIE L BROWN S.
Response from The Build Card· Apr 29, 2025
Thank you so much for the kind words! I’m glad we were able to get your issue resolved. We will give a shout out to the employee who assisted you.
Customer service promptly closed the account with no rebuttal. I have not experienced that with other companies.
By JASON D UTT S.
Response from The Build Card· Apr 29, 2025
Thank you for the kind words! We are always here when you need us.
very nice and very helpful
By RICKEY L R.
Response from The Build Card· Feb 4, 2025
Thank you! It was our pleasure.