Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
584 reviews
The Build CardSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
584 approved reviews, newest moderated first
Very helpful representative. Went above and beyond to help me log into both of my accounts. Build and Verve.
By CATHERINA V N.
Response from The Build Card· Sep 30, 2020
Wonderful! This is just what we want to hear. Thanks!
I am very pleased with the assistance I received from Sarah. Thanks to her help my account will be caught up. I truly appreciate the care and professionalism with which she provided me.
By CAROL N.
Response from The Build Card· Sep 30, 2020
Thank you so much, Carol! We are so glad that you had a wonderful experience with Sarah.
She took care of the issues I received for the last two months and got it situated she is highly appreciated.
By Dolores D.
Response from The Build Card· Sep 29, 2020
Thank you so much for sharing! We are happy to hear you were taken care of and everything worked out for you.
Good Service
By Wayne P.
Response from The Build Card· Sep 28, 2020
Thank you! It was our pleasure.
Very pleasant and good natured.
By JUDITH A B.
Response from The Build Card· Sep 28, 2020
Thank you! We appreciate your kind words.
Service was excellent rating today's call I give it 5 stars
By YVONNE M F.
Response from The Build Card· Sep 24, 2020
Thank you! We are always here if you need us.
The interaction with the customer service was excellent but the time in hold was too long
By GLORIA L O.
Response from The Build Card· Sep 24, 2020
Thank you so much for sharing your experience, Gloria! We sincerely regret any frustrations you had experienced with our wait times. We are happy to hear you were taken care of and everything worked out for you.
The representative was very helpful & was very polite
By YVETTE T.
Response from The Build Card· Sep 24, 2020
Wonderful! This is just what we want to hear. Thanks!
