Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
584 reviews
The Build CardSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
584 approved reviews, newest moderated first
The representative understood the issue that I was having with a Vendor ..Went straight to the procedure in handling it and I was very satisfied.
By Kevin D Jones S.
Response from The Build Card· Nov 17, 2020
Thank you for sharing your experience, Kevin! I'm glad we were able to resolve your issue.
Customer service representative was completely personable and professional.
By TERRENCE F G.
Response from The Build Card· Nov 12, 2020
Thank you, Terrence! It was our pleasure.
Great service and card
By RAMON A BELTON S.
Response from The Build Card· Nov 9, 2020
Thank you so much! We are so glad that you are getting value out of your Build Card.
I Mrs. Dion Powell want to say thatCrystal that took my payment today she is very polite professional a very good employee she needs to be cloned thank you Crystal for making me feel welcome to be a part of y'all's team
By JOBIE POWELL I.
Response from The Build Card· Nov 6, 2020
Thank you so much for your kind words! We will give a shout out to the employee who assisted you.
The agent was very helpful and knowledgeable. She was able to help me with my questions and if she wasn’t sure, she contacted someone who was and they too were able to help me. Great service. Thank you
By Franky B.
Response from The Build Card· Nov 2, 2020
Thank you so much for your kind words, Franky! We will give a shout out to the employee who assisted you.
Excellent customer service 👏
By MARIA C H.
Response from The Build Card· Nov 2, 2020
Thank you so much, Maria! We are always here if you need us.
My call was handled well.
By ROBERT N PIERCE I.
Response from The Build Card· Oct 21, 2020
Thank you for sharing, Robert! It was our pleasure.
Customer service rep was courteos. Patient, knowledgeable and very helpful.
By MICHELLE L.
Response from The Build Card· Oct 20, 2020
Wonderful! This is just what we want to hear. Thank you!
