Excellent customer service…
Excellent customer service representative. Thanks for limit increase.
By DEBRA A M.
Response from The Build Card· May 19, 2021
Thank you, Debra! We will give a shout out to the employee who assisted you.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
584 reviews
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COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
584 approved reviews, newest moderated first
Excellent customer service representative. Thanks for limit increase.
By DEBRA A M.
Response from The Build Card· May 19, 2021
Thank you, Debra! We will give a shout out to the employee who assisted you.
Timely and professional response.
By SHEREE E W.
Response from The Build Card· May 19, 2021
Thank you! It was our pleasure.
Jackie was so nice and very patient and professional thank you so much for your help.
By Brandy
Response from The Build Card· May 19, 2021
Thank you! We will make sure to share your kind words with Jackie Rose.
Outstanding above and beyond awesome customers service!
By ANGELA T D.
Response from The Build Card· May 19, 2021
Thank you! We appreciate your support and kind words.
Great customer service
By DONNA LYNN D.
Response from The Build Card· May 14, 2021
Thanks, Donna! It was our pleasure.
I had problems getting my card cancellation reference letter. However, Rafala was very helpful in assuring me that I will receive the email reference and was effective in every way possible.
By MICHAEL M.
Response from The Build Card· May 13, 2021
Thank you for sharing your experience, Michael! We will make sure to share your kind words with Rafala.
Everything was taken care of.
By REGINALD L K.
Response from The Build Card· May 12, 2021
Great! Thanks for sharing, Reginald.
exceptional customer service! thanks Stephanie!
By LAURA
Response from The Build Card· May 12, 2021
Thanks, Laura! We will give a shout out to Stephanie.