Excellent
The lady was very nice Knowledgeable and outgoing Cery pleasant to talk with
By SHERRIE A H.
Response from The Build Card· Jul 20, 2021
Thanks, Sherrie! We are always here if you need us.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
584 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
584 approved reviews, newest moderated first
The lady was very nice Knowledgeable and outgoing Cery pleasant to talk with
By SHERRIE A H.
Response from The Build Card· Jul 20, 2021
Thanks, Sherrie! We are always here if you need us.
The customer service I received on my last call with the representative was extremely nice and helpful. She had very nice communication and was very polite
By EDWARD L C.
Response from The Build Card· Jul 20, 2021
Thank you, Edward! We will make sure to share your kind words with the employee who assisted you.
Great Customer Service !
By FELIPE A C.
Response from The Build Card· Jul 16, 2021
Thank you! It was our pleasure.
Spoke with John who was very professional and knowledgeable. Advise me to take a photo and send to Build to dispute a charge, in the mean time a credit will be posted to my account (69.99). Thanks Levell
By LEVELL C.
Response from The Build Card· Jul 16, 2021
Thank you, Levell! We are so glad that you had a great experience with John.
excellent and very friendly and helpful
By SHARRIN E H.
Response from The Build Card· Jul 15, 2021
Thanks, Sharrin! We are always here if you need us.
Rose was very pleasant and understanding of my situation. Even though she was in collections she wasn't rude. She assisted me with getting my account caught up. I really really appreciate it.
By LAKISHA N L.
Response from The Build Card· Jul 15, 2021
Thank you, Lakisha! We will make sure to share your kind words with Rose.
Customer service right on point. You shouldn't charge monthly fee on card paid in full.
By CONNIE W.
Response from The Build Card· Jun 30, 2021
Thank you for sharing, Connie! Customer feedback is what helps us grow, so thank you for taking the time to share yours.
The lady on tge phone provided great service
By ALBERTO A.
Response from The Build Card· Jun 29, 2021
Great! This is just what we want to hear. Thanks!