thebeast.comReviews of thebeast.com

They did a great job of looking into the issues I was having and provided a great solution in a timely manner.

I had my blender for a little over a year and the motor went out. I contacted customer service and had the best experience ever. They sent me a new motor. This is the BEST blender I’ve ever owned. I highly recommend it and of course great customer service

I love my blender and had a wonderful experience with customer service! I’ll definitely buy another product from this company in the future. 😊

Great customer service and they truly stand by their product, service and warranty.

I love my Beast blender and use it every morning and occasionally again later in the day. About 2 years in, the unit seemed very tempermental when it wanted to work. I contacted Beast Customer Service by email with a short video and they sent me a new blade assembly. I was thrilled but about a year later, it started doing the same thing. Again I emailed to see if this was normal. I was pleasantly surprised when they said they were going to ship me their newest model in the colour of my choice! Customer Service at it's very best!

I recently had an incredible experience with Beast Health’s customer service that I just had to share. I thought I was in a real dilemma when my Beast Blender suddenly stopped working. I wasn’t sure if it was still under warranty since I’ve had it for more than two years, and I couldn’t find my receipt. Despite that, I decided to reach out to their customer service team for help. I emailed them explaining the situation, and to my surprise, I got a quick response the next day. They asked for the serial number, a video of what was happening, and provided some troubleshooting steps that had helped other customers in the past. One of the steps included cleaning the contacts with vinegar. Honestly, I didn’t think that would make a difference—I mean, it’s a single-button blender, and I figured it was just broken. But I followed the instructions, cleaned the contacts, and to my amazement, it worked like new again! I hadn’t even responded to confirm, but the next day, Beast Health reached out again. They had already looked up my unit and confirmed that it was out of warranty, but still went above and beyond by offering me a deal I could never refuse if the blender hadn’t worked. That kind of proactive follow-up and care really impressed me. Beast Health’s customer service is top-notch, and the experience left me confident that I’ll be a customer for life. Not only do they make a great blender, but they also truly stand behind their products and support their customers in every way possible.

The experience was great!

The Beast works well... for awhile. Then the motor just up and died on me, less than 2 years after I'd purchased it. I had the original receipt, I'd registered it, etc., but when I wrote to the company (they don't publish their phone number, and I know why) that I wanted it to be repaired or replaced since it was still under warranty, I got stonewalled. Nothing. No communication. Nothing. And I left two messages on their official site on the customer portal. Incredibly unethical company that gives American business a bad name. Avoid at all costs!!