Do not buy
I bought a 3doodler for my son for Christmas. It broke after two uses. No replacement sent and no refund given. Automated reply each time. Do not buy it breaks easily and the service is terrible.
By Hannah
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
139 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Draw in the air! Doodle anything in 3D with the 3Doodler 3D pen. Lift your imagination off the page! #WhatWillYouCreate?
3Doodler (the3doodler.com) has 139 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
139 approved reviews, newest moderated first
I bought a 3doodler for my son for Christmas. It broke after two uses. No replacement sent and no refund given. Automated reply each time. Do not buy it breaks easily and the service is terrible.
By Hannah
Just a great toy wish you didn’t have to use a whole stick each time you change colors
By Charlie S.
I bought my 3d pen second hand and it works AMAZINGLY! (It was unused) I only have a few problems. One problem was the small handle on the un-jammer tool - I burned myself because my hand slipped on the slippery plastic. Another downside is the short length of the filament. The sticks are very short and require frequent refilling.
By Justin G.
Stopped working after 6 months. Warranty return address and process not published on their website. Customer services contactable by phoning the US or email. They don't respond to email. Avoid.
By Henry S.
Amazing product, always fun to use for me or the kids if you are artsy.
By Louis G.
These people, Janine and Charlie, are absolute STARS. I got the start plus, broke it, and got a replacement pen for NO MONEY, broke the replacement pen and got ANOTHER one. even though it was out of my warranty, they gave it to me. I do not know what to say. they probably have the most responsive and nicest customer service I've ever encountered.
By Luca
They are scammers, you pay and Never receive anything.
By Jayson
Little disappointed that when my son received the wrong size filaments for Christmas. I just thought we could just get a return label and send it back for the correct ones. But instead it cost $10 to return. You can't purchase the start kit filaments anywhere else too.
By Misty M.