Feels like a hotel
No complaints
By CJ
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
264 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TFC is a full-service business focusing on acquisition, development, and property management across retail spaces, office spaces, and luxury no fee apartment rentals.
TF Cornerstone (tfc.com) has 264 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
264 approved reviews, newest moderated first
No complaints
By CJ
I have no issues to report. The process was fairly straightforward and everyone I worked with was pleasant.
By Claire
So happy to be a part of the TFCornerstone community. Great company and wonderful staff!
By Juliette
My expectations have been well exceeded. From the beautiful views, great location, the staff is warm and helpful, and the facilities are spotless. I love it
By Tom
Super easy to work with. No issues. Building staff is very friendly. Online system is very easy to use (yay auto-pay). Amenities & quality of the apartments are top notch. Just wish we had pool access, but that's not a negative.
By Susan
I had a great experience overall, the front desk people are very nice, the living environment is quiet and clean, everything exactly like I expected. However, I don't why the night shift front desk person gives me the wrong package, like I got other person's package and I lost mine, and I think he probably gave it to other wrong apt too. It is so annoying and it happened already twice, and only with the night shift person. I mean, he should be more careful when mark down the apt number when get the packages and pick carefully when residence go get the package. I just don't want this happen to other people.
By shangtong C.
I really enjoy my time at the Fairfax. Staff is friendly, BuildingLink a clean, laundry room is spacious. Location is awesome with the new Q train.
By Assaf
I was a bit disappointed in how I was treated as a returning tenant to this complex after many years away from NYC. I recently moved back to NYC, I was extremely excited and wanted to move back to TF Cornerstone, where I spent several years living when the building first opened...loved it. When I decided to move back, I was upset that I was not given any wiggle room to negotiate my rent...I do understand it's a business, but when you are a loyal tenant that paid rent on time with no concerns, who decides to move back, I was given the cold shoulder. To add insult to injury, I'm paying a high rent and not able to use my balcony! This has been going on for months and when asking status of when it will open, no one seems to want to be responsible in answering this question. I'm extremely upset and not sure if I would recommend this place to anyone. You shouldn't treat loyal customers this way!
By Upset T.