We have been using TextUs to integrate…
We have been using TextUs to integrate texting into our customer communication. It has been very helpful and our customers love being able to reach us via text.
By Fresh You C.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
95 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TextUs is an enterprise texting solution that allows businesses to have engaging conversations at scale with customers and employees with 10x the response rates of email and voice. Maximize conversion to revenue by giving your team members the best solution for engaging customers and employees along their journey with your organization.
TextUs (textus.com) has 95 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
95 approved reviews, newest moderated first
We have been using TextUs to integrate texting into our customer communication. It has been very helpful and our customers love being able to reach us via text.
By Fresh You C.
Great product that allows me to communicate with my expansive team and to be more productive getting my job done.
By WILLIAM C.
TextUs is one of the best Apps our company has to reach out to our associates. It's an awesome tool to for recruiting.
By Maria
TextUs has one of the best customer service departments I have ever experienced.
By Carly
I use TextUs on a regular basis; it is very useful for managing a remote staff that does not use email.
By Curtis E.
The reliability and the mass texting capabilities are awesome.
By Mandy C.
A great way to communicate with large groups of associates who usually prefer texting verses calls or emails.
By O'Neal
Textus has been a valuable tool for reaching a large pool of people quickly. It is one of my most powerful tool as a recruiter. I am able to fill positions quicker.
By Val