They have been prompt
They have been prompt, but we are still waiting on resolution with Novo
By Justin G.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
95 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TextUs is an enterprise texting solution that allows businesses to have engaging conversations at scale with customers and employees with 10x the response rates of email and voice. Maximize conversion to revenue by giving your team members the best solution for engaging customers and employees along their journey with your organization.
TextUs (textus.com) has 95 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
95 approved reviews, newest moderated first
They have been prompt, but we are still waiting on resolution with Novo
By Justin G.
Easy and quick.
By Harper
I have hadn't any problems with texting or not receiving a text. I love that you just click the bubble for the number and it's ready to send a text.
By Tracy A G.
I use textus for work and I love it. It’s convenient, user-friendly, and very efficient!
By Linda
This is a great way to communicate to multiple candidates all at one time. Saves me so much time!
By Sandy M.
TextUS has made it a lot easier for me to communicate with my business more effectively and efficiently.
By Iwuh
Very easy to use, and never experienced any issues. It has been amazing to be able to interact with candidates whose locations are extremely remote.
By Barney
TextUs allows me to work smarter and more efficiently stay in contact with clients on a regular basis. Easy to use and a great tool to have!
By Tyler H.