Solid platform very easy to use
Solid platform very easy to use
By Allan
Response from Text Request· Feb 4, 2022
Thank you for taking the time to leave us a review.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
455 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.
Text Request (textrequest.com) has 455 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
455 approved reviews, newest moderated first
Solid platform very easy to use
By Allan
Response from Text Request· Feb 4, 2022
Thank you for taking the time to leave us a review.
BEST SERVICE EVER
By betty
Response from Text Request· Feb 4, 2022
Thank you so much for that kind review!
does what I need, when I need it.
By Michael McCalley - Mr. H.
Response from Text Request· Feb 4, 2022
Glad to hear it! we have a bunch of included features if you are ever interested in learning and using them more. Please text us at 423-218-0111
very helpful
By Heather
Response from Text Request· Feb 4, 2022
Thank you!
The best customer services and very easy to used!
By Go L.
Response from Text Request· Feb 4, 2022
Thank you for taking the time to leave a nice review. Our customer support team loves to help our users.
!!Thank You!!
By Merry M.
Response from Text Request· Feb 4, 2022
You're welcome, and thank you!
I absolutely love text request but the only negative thing I can say is if you don't use all of the text you pay for monthly they do not roll over for the next month, but the minute you go over you are charged a LOT.
By Kristie
Response from Text Request· Feb 4, 2022
Thank you for taking the time to leave an honest review.
It would be super helpful for us if we could attach PDFs.
By Fax
Response from Text Request· Feb 4, 2022
Thank you for leaving us a review. I have let our product team know that you'd like to be able to attach PDFs.