Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
455 reviews
Text RequestSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.
Text Request (textrequest.com) has 455 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
455 approved reviews, newest moderated first
Very helpful instrument for reaching my candidates.
By George
Response from Text Request· Feb 14, 2022
So glad that Text Request has helped you communicate better with your candidates. If you have any suggestions on things we can do to get 5 stars, let us know. Please email: [email protected]
I didn't get any code texted to me.
By person
Response from Text Request· Feb 14, 2022
Thanks for sharing this with us. There's not a situation where we would text you a code. Can you provide more details? Definitely want to make sure this is resolved and that you're having a good experience. Thanks again!
Keeps getting better and better!
By Valued C.
Response from Text Request· Feb 14, 2022
Thank you for taking the time to leave us a review. We are always trying to add new features to make Text Request better.
very easy to use
By Theresa
Response from Text Request· Feb 14, 2022
We aim to please. Thank you so much for leaving us a review.
Text Request has been a great resource for our flower shop to communicate with our drivers. It has made communicating with the delivery drivers so much quicker and has made order confirmation so much easier. In our world of text communication, Text Request is definitely the way to go!
By Chenoweth
Response from Text Request· Feb 14, 2022
Thank you so much for taking the time to leave us a review. We are so happy to be apart of your daily communications.
everything was smooth
By Sonal
Response from Text Request· Feb 14, 2022
Glad you had a smooth onboarding period with us. thank you for leaving us a review.
easy to use, professional!
By Lynn
Response from Text Request· Feb 11, 2022
Thank you so much for leaving us a quick review.
Text Request is an amazing platform for all businesses. We increased attendance every time we send out texts for our events.
By GBR
Response from Text Request· Feb 11, 2022
So glad to hear that Text Request has helped increase your attendance, and thank you for leaving a review!
