Loving it!
So far the program is very easy to use and it is working perfectly for our needs.
By C B.
Response from Text Request· Dec 11, 2023
Thank you for taking the time to leave us a positive review.
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
455 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.
Text Request (textrequest.com) has 455 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
455 approved reviews, newest moderated first
So far the program is very easy to use and it is working perfectly for our needs.
By C B.
Response from Text Request· Dec 11, 2023
Thank you for taking the time to leave us a positive review.
Great transition from Zipwhip! Much better setup
By George
Response from Text Request· Dec 11, 2023
Thank you so much for taking the time to leave us a review.
We signed up for text request due to Zipwhip closing down. The transfer of service was seamless. Everything went through quick and easy. The support staff helped with the transition.
By john
Response from Text Request· Dec 11, 2023
John, thank you so much for taking the time to leave us a review.
The inability to talk to someone is not great!
By Dawn M.
Response from Text Request· Dec 11, 2023
Dawn, sorry you haven't been able to get in touch with anyone from our team. I'll have success reaching out to you shortly.
This texting app makes reaching customers super easy. I find the program very useful.
By Mathnasium of Litchfield P.
Response from Text Request· Dec 7, 2023
Thank you so much for taking the time to leave us a review.
Seamless transition and user friendly
By Gabi
Response from Text Request· Dec 6, 2023
Gabi, thank you for taking the time to leave us a review.
My firm has not finished the on boarding process yet, but there is NO doubt that will happen. I got a text reply from the CEO within 10 minutes of texting, then a follow up call from him, then a call from the business partner manager. Great overall experience through out it all. They remind me of our firm.... Customer Service MUST be 1st! OOrah! Randall Fowler Owner/CEO HBE Internet Yakabit Business Phone
By RB F.
Response from Text Request· Dec 1, 2023
Randall, thank you so much for leaving us a review. We try to reach out as soon as possible. Can't wait to work with you moving forward.
Text Request is the perfect solution for our needs. We wanted a simple way to blast texts to employees and this fit the bill. We like how easy it is to use while still having fairly robust features.
By Chris
Response from Text Request· Dec 1, 2023
Chris, thank you so much for taking the time to leave us a review. If you ever run into any questions please reach out to [email protected]