Center Director
THis has made messaging out clients so much easier
By Nicole B.
Response from Text Request· Jan 9, 2024
Thank you for taking the time to leave us a 5-star review.
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
455 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.
Text Request (textrequest.com) has 455 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
455 approved reviews, newest moderated first
THis has made messaging out clients so much easier
By Nicole B.
Response from Text Request· Jan 9, 2024
Thank you for taking the time to leave us a 5-star review.
Easy transfer from ZipWhip
By AllRisk Auto I.
Response from Text Request· Jan 5, 2024
Thank you for leaving us a review. Please reach out if you ever have any questions.
Since switching from ZipWhip, overall our engagement has increased and improved, and our time spent with texting has been improved with the templates and attachment options. There are a few small elements of our previous experience that are not matched in Text Request, but overall the change appears to have been worth it.
By Jennifer W.
Response from Text Request· Jan 4, 2024
Thank you so much for this awesome review! Please let us know if we can assist you in any way.
Very Convenient!
By Becky R.
Response from Text Request· Dec 27, 2023
Thank you for this review, becky
All of the features make text request really easy to use and helps us organize all of our contacts
By Annabell M.
Response from Text Request· Dec 27, 2023
Annabell, thank you for taking the time to leave us a review.
Text Request has been so helpful! The support team was not only quick to respond, but also highly knowledgeable, offering assistance whenever I had questions or concerns. I highly recommend Text Request for anyone seeking a reliable and user-centric texting solution.
By Megan
Response from Text Request· Dec 21, 2023
Megan, thank you for taking the time to leave us a review. I'll pass your kind words to the support team!
The application is excellent, and the Text Request team members were extraordinarily responsive and helpful to get everything setup!
By Bruce
Response from Text Request· Dec 18, 2023
Thank you for this review, Bruce. Glad you had a great experience with setup!
Perfectly smooth transition from other platform we were using. Really great experience with the team.
By Megan L.
Response from Text Request· Dec 12, 2023
Thank you for taking the time to leave us a review. Glad the transition from your other platform to Text Request went smoothly.