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By Dinali
Response from Texting Factory· Aug 23, 2026
Hello Dinali! Thank you for your review. We are happy to hear that you had a positive experience with us.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
362 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We specialize in providing a range of chat operator and moderator services for companies worldwide. We have a team of specialized operators who can serve various niche markets. Our operators ensure that all users have a pleasant experience while respecting the limits set by our customers. As a chat specialist, you enjoy the freedom to work on your schedule, from anywhere, and get paid for every message you handle. Take on different roles, share what’s in your mind and connect with people from all walks of life.
Texting Factory (textingfactory.com) has 362 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
Showing 65 reviews with 5 stars · Clear filters
Institutions
By Dinali
Response from Texting Factory· Aug 23, 2026
Hello Dinali! Thank you for your review. We are happy to hear that you had a positive experience with us.
great company. i recommend
By Cristian T.
Response from Texting Factory· Jul 14, 2026
Hello Christian. Thank you for taking the time to leave a review. We're delighted to hear that you're enjoying your experience with us.
Working as a freelancer is a great experience. Very flexible hours and opportunity to get more work.
By Jamila M.
Response from Texting Factory· Jul 7, 2026
We're happy to hear you're enjoying the flexibility and the opportunity to take on more work. We appreciate your support!
Great team!
By Marquhette V.
Response from Texting Factory· Jul 7, 2026
We appreciate your feedback and wish you continued success!
Enjoying the interaction with the respective persons within the company
By Colin R.
Response from Texting Factory· Jul 7, 2026
Thank you for your kind review! We are happy to hear that your experience has been positive.
This is a great company to work for, especially if you enjoy creative writing and prefer not to work in an office. No horrible bosses breathing down your neck, and a relatively pleasant work environment. I love this job. 🩷
By Jade L.
Response from Texting Factory· Jul 7, 2026
Thank you for taking the time to leave a review, Jade. We truly appreciate your kind words and your feedback. Thank you for being part of Texting Factory!
I've really enjoyed working for TF. I love that you can choose the time you work too.
By Dawnn
Response from Texting Factory· Jul 7, 2026
Thank you for your honest review. We appreciate it, and we're grateful for your continued support,
Growing and working
By Zinhle M.
Response from Texting Factory· Jul 8, 2026
Thank you for your review! We're happy to hear you're enjoying your experience and growing with us. We appreciate your support and thank you for choosing to work with us.