Test My AllergyReviews of testmyallergy.com

Response from Test My Allergy· May 8, 2024

Thank you so much for reaching out and giving us five stars, Astrid! ⭐⭐⭐⭐⭐ We are very proud of our LiveChat team, so we will pass this on to Casey straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Donna Test My Allergy

Response from Test My Allergy· May 8, 2024

Hi Ileana, thank you so much for leaving us a 5-star review! ⭐️⭐️⭐️⭐️⭐️ We're so pleased to hear that Blake was able to assist you, and we will pass your kind feedback on to Jordan right away! Donna Test My Allergy

Response from Test My Allergy· May 8, 2024

Thank you so much for reaching out and giving us five stars, Carolyn! ⭐⭐⭐⭐⭐ We are very proud of our customer service team, so we will pass this on to the team straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have a team on hand to help with your queries. Donna Test My Allergy

Response from Test My Allergy· May 8, 2024

Hi Ciara, thank you for your review. I am sorry to hear that you are not completely satisfied with the service. I can see from your online chat with our team that you mailed your sample 2 weeks ago. After looking into this for you, our systems show we have not yet received your sample at our lab. The majority of samples arrive at our lab for testing within 1-2 weeks. While mail delays are out of our control, I understand how frustrating these can be. If your sample does not arrive within the maximum of 21 days specified by our chat team, please do reach out to us and we can arrange a replacement test kit to be sent to you free of charge and upgrade your testing to 48-hour priority testing. Donna Test My Allergy

Response from Test My Allergy· May 8, 2024

Hi Megan, thank you so much for the 5 stars! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to Jordan straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Donna Test My Allergy

Response from Test My Allergy· May 8, 2024

Hi Colin, thank you so much for leaving us a 5-star review! ⭐️⭐️⭐️⭐️⭐️ We're so pleased to hear that Jordan was able to assist you, and we will pass your kind feedback on to Jordan right away! Donna Test My Allergy

Response from Test My Allergy· May 8, 2024

Thank you so much for reaching out and giving us five stars, Jax! ⭐⭐⭐⭐⭐ We are very proud of our LiveChat team, so we will pass this on to Rowan straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Donna Test My Allergy

Response from Test My Allergy· May 8, 2024

Hi Heidi, thank you for your review. I am very sorry to hear that you are not completely satisfied with the service. The majority of samples arrive with our lab no later than one week after sending, but occasionally mail delays can occur. While these delays are out of our control, we understand how frustrating and inconvenient they can be. More information on the location of our testing facility can be found on our website in our FAQs and in the terms and conditions read and agreed to before purchasing. However, please do reach out to our expert and friendly team on our 24/7 website LiveChat if you have any further questions or queries, and they will be happy to help. Donna Test My Allergy