TescodirectReviews of tescodirect.com

useless in my area no delivery to mid wales, PATHETIC

good deals, easy to find everything

Have only used a couple of times but service and delivery okay. However, double check their prices... they are not always competitive!

I bought a fridge and when it was delivered found that the plastic that goes over the top door hinge was broken. I found it easy to contact Tesco and reported the problem. 10 minutes later they phoned me back and said that the manufacture was sending me a replacement plastic cover direct ans also that Tesco were refunding me £5 because of the Inconvenience. Not only that but I received the part the very next day. Well done Tesco.

I BOUGHT THEIR OWN BRAND TECHNICA DAB RADIO WITH CD/MP3 DISC PLAYER WITH USB FOR FLASH DRIVE FOR UNDER £70, FANTASTIC BARGAIN

I have ordered various things from Tesco Direct and Tesco Entertainment, and although some orders have been fulfilled, several others have not been, with no proper explanation. The latest explanation was a new system having incorrect stock figures, which doesn't sound like a very good new system to me. But any company that takes orders, confirms them via email, and then cancels portions of them several hours later is not worth doing business with in my opinion. In the latest incident, they accepted my paint and Paint Pod order, but then cancelled the Paint, only to deliver the Paint Pod. Which is useless without the paint, obviously. However, despite me phoning them within 5 minutes of the cancellation email, I was apparently too late to cancel the Paint Pod. So I will be charged for it, and have to wait for it to be refunded to me card. Totally unacceptable.

Believe it or not, I have never ordered from Tesco Direct until fairly recently. I ordred a new table from the sale section at a hugely reduced price. Well, it arrived quickly as exactly as described on the website. I must say the price was fantastic, the product very good and the delivery was super quick too. Well done Tesco Direct, i will be back again!

I find the prices at Tesco Direct very competitive but also find their delivery charges a bit high. I am surprised, considering the profits that Tesco make, that they do not offer free delivery.