TescodirectReviews of tescodirect.com

Yet again another delivery that fails to arrive in store when Tesco claim it will! It appears this is the norm because the in store staff said it happens all the time. If you are relying on a deliver time and date don't use Tesco Direct.

Worst tv ever I brought a TV on November 28th, the TV in one word useless, kept turning itself off, but the picture quality I just cannot believe, there seems to be a haze over the screen, the contrast is none existent, picture is very pixelated especially in dark area's, and I have to say Tesco customer care is the worst I have ever experienced, they kept just asking for pictures, and when I did send them they said the quality of the pictures was not good enough, just kept being put off, will I shop here again, not a chance. Update The TV has now been returned, let's see what they say, I'll update when j know more.

over 2weeks, and 4 days of so called deliveries, countless ignorance from there customer service team..... Finally the proud owner of a BROKEN washing machine. Does NOT look new, looks like a REFURBISHED machine that they did not even put back together properly....... At least put some effort into your scams Tesco Do not ever buy from this company. Scrap yard quality products cheaper at the scrap yard

Ordered a bed for my daughter, 2 weeks later it hadnt been delivered and no communication. Chased via email, no reply in 48 hours. Chased on phone 2 days later got told it was out of stock. Had my money for 14 days and wouldn't provide an express clearance so I can get my daughter a bed this weekend. Spoke to Customer services who were belligerent, obstructive and lied on several occasions. Use at your own peril

I ordered a bed online from them, when I opened it the headboard and 1 of the base pieces were the same and the other was entirely different in colour and fabric ! When the van came to pick it up weeks later they said no room on van! They had to then come the next day. It's just a good thing I had still kept my old bed or would have had to sleep on sofa! I had no apology or compensation just an experience that will never buy from them again.

I have used them a lot, only for direct items through Tesco rather than as a middle man to other companies. I've always had good quick service.

I ordered 45 pounds worth of goods, drove there as it was expensive delivery, nearest pick up tesco is 20 mins, (my local is 5 mins away) (20 mins drive there so worth it for a £45 shop hey?) I arrive and over 60% of my order was unavailable and I've done a 40 min round trip for a lemon, some pesto and some prawns. I call support as frankly this is a ridiculous waste of my time and I can't believe I wasn't notified before arriving. I complain and they offer no discounts, no support, no apologies - nothing. So next time you order from tesco, expect 40% of you order to be there, and for them to give no notification that you're wasting your time going to collect food which isn't even there.

i ordered a Nintendo switch yesterday morning... its now 40 hours later and no dispatch... if i would have known it would have been this slow i would have picked it up from store.