TerrysfloristReviews of terrysflorist.com

Twice I have ordered flowers for a funeral and they have missed both funerals! Amazingly bad service. They are all nice up front and happy to take my money, then a few hours before the funeral they send a notice that they canceled the order. By then all shops are closed for the weekend and no flowers were at the funeral. REALLY BAD FORM. Will never use them again!

Misleading and scammy. Their website advertises free delivery. I did the online checkout, got an error message with the website, so I called. Got a call center agent, not a person at what I thought was a local florist. Sure, delivery is free, but after 15 minutes on the phone painstakingly spelling out names and addresses for a call center operator, she informed me there is a $19 "service fee." I asked why, and she said to make sure the flowers are "fresh." Ridiculous. Search results say they are located in Melbourne Beach FL but after double-checking the website, this seems like a generic online florist. It's a bait and switch scheme.

I had the same experience as everyone else. Failed to deliver flowers for mom on Mothers Day which also happened to be her birthday. The responses are all very AI-like.

Ordered funeral flowers 10 days in advance, got a TEXT saying that the order was being canceled due to supply chain issues the DAY OF THE FUNERAL. I had not seen any reviews otherwise I would have avoided them like the plague, absolutely do not give them business. Haven't received a refund yet either.

Ordered flowers for mothers day, several days in advance. Their website boasts 'same day delivery'. I even had email communication ahead of time regarding delivery. Despite this, they were not delivered. My poor mother received nothing and thought I had forgotten. We have been told 'supply chain' issues. But I was not notified so I could make other arrangements. And, I have not yet been refunded. Disgusting business practices and appalling service. DO NOT USE!

Ordered flowers on a Monday to be delivered on Friday before Mother's Day. They were never delivered and I had to follow up over email and a very long on hold phone call to find out they had "supply chain problems" and no flowers would ever be delivered. I give them one star because they actually refunded my $$. Should have checked reviews before using them.

This company called me the day of delivery (5/13) to tell my they cannot deliver my order and had to cancel it because their "supplier" had an "issue" and that they had ZERO flowers to and ALL of their Mother's Day orders had to be cancelled. These pictures certaintly do not look like ZERO flowers. Absolute WORST florist and company stay away.

I ordered flowers for my mom for Mothers Day as I live on the East Coast and she’s in Los Altos. I got a text they were cancelling. So I have NOTHING for my mom for Mothers Day and too late to get anything else.