Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
588 reviews
TermlySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Termly (termly.io) has 588 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 509 reviews with 5 stars · Clear filters
works really well and quick
By jiminspireddesigncontracting.c
Response from Termly· Oct 19, 2023
Thank you for leaving such a positive rating! We're glad that you were able to generate your policies. Please don't hesitate to reach out should you have questions in the future.
Really great, honest customer service experience.
By Lucy Bella S.
Response from Termly· Oct 19, 2023
Our team is thrilled to receive such an excellent rating! We really appreciate you being a customer and helping share the word about us. Please don't hesitate to contact us if you have any questions. We're here for you anytime!
Super fast customer service, friendly and very helpful. Lesley was super nice and fixed my problem in no time! Thank you
By Sahar
Response from Termly· Oct 19, 2023
We appreciate you taking the time to share your experience with Termly, Sahar. We'll make sure to let Lesley know about this. We're happy that a member of our team has helped you with your queries. Feel free to reach out to us again should you have questions in the future.
I contacted support via chat today, and Melissa was very helpful on both occasions, answering my queries quickly and providing great advice. Very happy with Termly, easy to use, and great customer service.
By Suzanne H.
Response from Termly· Oct 19, 2023
Thank you for your rating and kind words, Suzanne. Our team is thrilled to hear about your experience. We will strive to continue to provide you with the best service possible and make sure to let Melissa know of your feedback. Please don't hesitate to reach out should you have questions in the future.
Termly is an easy platform to navigate and generate compliance policies. Staff are friendly, professional, knowledgeable, ready, and eager to help you every step along the way to compliance. For a small business, Termly is a must-have compliance solution that comes with everything you need.
By Frank G.
Response from Termly· Oct 19, 2023
Our team is thrilled to receive such an excellent rating, Frank. We really appreciate you being a customer and helping share the word about us. Please don't hesitate to contact us if you have any questions. We're here for you anytime!
Attentive and responsive customer service. My request has been handled quickly and efficiently. Thank you, Lesley!
By Osman A. Ö.
Response from Termly· Oct 19, 2023
Thank you for your positive feedback, Osman. We'll make sure to let Lesley know about this. We're happy that a member of our team was able to assist you. Feel free to reach out to us again should you have questions in the future.
Very awesome and understanding customer service. Lesley was great 👌
By CHIDIEBUBE U.
Response from Termly· Oct 19, 2023
We appreciate you taking the time to share your experience with Termly, Chidiebube. We'll make sure to let Lesley know about this. We're happy that a member of our team has helped you with your questions. Feel free to reach out to us again should you have questions in the future.
I emailed a support question and within minutes I received a complete answer with screenshots. I am impressed!
By CBS A.
