Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
588 reviews
TermlySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Termly (termly.io) has 588 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 509 reviews with 5 stars · Clear filters
Quick to respond, very professional
By customer
Response from Termly· Jan 23, 2024
We are grateful that you took the time to leave us a review, Dominic. We value your feedback and appreciate you spreading the word to the community. Please don't hesitate to contact our team should you require assistance. Thank you!
I needed a Terms of Service document for one of our SaaS websites. Using the Termly service was great! It only took 10-15 minutes to go through the questionnaire to generate the document. Then had a question on how to download it, I connected to Lesley in their customer service in a chat session, and she was most helpful in walking me through the exact steps needed. Thanks for a great service!
By John M.
Response from Termly· Jan 23, 2024
Our team is thrilled to receive such an excellent rating! We really appreciate you being a customer and helping share the word about us, John. Please don't hesitate to contact us if you have any questions. We're here for you anytime!
Melissa's attention was “exceptional”. Professional and close. Thank you so much!
By customer Alfonso I.
Response from Termly· Jan 23, 2024
Thank you for your rating and kind words. Our team is thrilled to hear about your experience. We will strive to continue to provide you with the best service possible and make sure to let Melissa know of your feedback. Please don't hesitate to reach out should you have questions in the future.
I had an issue with a payment (which was not Termly’s fault). It was dealt with by Melissa who was courteous, efficient, clear and kind. The issue was resolved in minutes with her help. Brilliant, trustworthy brand.
By Emma B.
Response from Termly· Jan 23, 2024
We appreciate you taking the time to share your experience with Termly, Emma. We'll make sure to let Melissa know about this. We're happy that a member of our team has helped you with your questions. Feel free to reach out to us again should you have questions in the future.
Termly has been a life-saver and the customer service provided was excellent. Quick, polite, and effective. Can't ask for more.
By customer
Response from Termly· Jan 23, 2024
Our team is thrilled to receive such an excellent rating. We really appreciate you being a customer and helping share the word about us. Please don't hesitate to contact us if you have any questions. We're here for you anytime!
Lesley & the whole team were very helpful and fast in response to a question I had regarding GDPR
By Martin D.
Response from Termly· Jan 23, 2024
We appreciate you taking the time to share your experience with Termly, Martin. We'll make sure to let Lesley know about this. We're happy that a member of our team has helped you with your questions. Feel free to reach out to us again should you have questions in the future.
Great and very professional service!
By Chartmetric
Response from Termly· Jan 23, 2024
Our team is thrilled to receive such an excellent rating. We really appreciate you being a customer and helping share the word about us. Please don't hesitate to contact us if you have any questions. We're here for you anytime!
Lesley was very detailed and answered all my questions with a very high level of knowledge.
By Teo De la C.
Response from Termly· Jan 23, 2024
We are grateful that you took the time to leave us a review, Teo. We value your feedback and appreciate you spreading the word to the community. Please don't hesitate to contact our team should you require assistance. Thank you!
