Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
588 reviews
TermlySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Termly (termly.io) has 588 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 509 reviews with 5 stars · Clear filters
Shout out to Raouia from Termly who helped me get the final pieces up and running for my site. It is a great relief to have it all working as it should, and I appreciated the patience, kindness, and informative replies. Many of us are creating sites without the help of a developer - each bit of assistance can go a long way. Thank you so much, Raouia!
By Happy and real C.
Melissa was prompt and professional in following up with payment confirmation after I changed card information.
By Cory M.
Quick response customer service
By Christopher M.
Termly's customer service is top notch! Each time I had a question about the service or my account, they responded quickly (within a few hours, except on the weekend where they responded early Monday morning). This is extremely important to me when faced with deadlines to get my clients' sites up and running.
By Linda K.
Philip was incredibly patient and kind in helping me understand how to add a new disclaimer to my website. He took the time to answer all of my questions and made sure that I understood the process completely. I would highly recommend Philip to anyone who needs help with their website.
By Marjorie
My questions were answered quickly.
By customer
Response from Termly· Mar 21, 2024
Our team is thrilled to receive such an excellent rating. We really appreciate you being a customer and helping share the word about us. Please don't hesitate to contact us if you have any questions. We're here for you anytime!
Lesley Ann Lagamon was very kind and immediately resolved my issue.
By customer
Response from Termly· Mar 21, 2024
Thank you for your rating and kind words. Our team is thrilled to hear about your experience. We will strive to continue to provide you with the best service possible and make sure to let Lesley know of your feedback. Please don't hesitate to reach out should you have questions in the future.
This review is more so for Lesley, the lady who essentially made what should have been simple process in regards to upgrading an account, easy and bearable. She went above and beyond by relaying the steps we needed to take & with detail. A++ for Lesley. Termly; I own a software development company who does websites, feel free to reach out if you need help bettering your account upgrade feature!!
By Bryan S.
Response from Termly· Mar 21, 2024
We appreciate you taking the time to share your experience with Termly, Bryan. We'll make sure to let Lesley know about this. We're happy that a member of our team has helped you with your questions. Feel free to reach out to us again should you have questions in the future.
