TelyRxReviews of telyrx.com

Response from TelyRx· Aug 6, 2026

Hi Irma, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your recent experience didn’t meet the level of service you’ve come to expect from TelyRx. We understand how important timely medication delivery and accurate tracking are, especially when it comes to medications you rely on. We recognize that the transition to a new delivery network has not been seamless for every customer, and we sincerely apologize for the frustration you’ve experienced. Our goal in expanding our shipping options was to provide more affordable access, including free shipping on qualifying orders, while continuing to maintain safe and reliable delivery. That said, we understand that shipping speed and real-time visibility are equally important, and we’re actively working with our delivery partners to improve tracking accuracy, communication, and overall transit times. We genuinely value your business and would appreciate the opportunity to learn more about your specific order. If you could send us your order number or contact our Customer Service team, we’d be happy to review your shipment and see how we can help. You can reach us at 1-800-878-1660 or email at [email protected]. Your feedback is important and has been shared with our operations team as we continue improving our delivery experience. We hope you’ll give us another opportunity to earn back your confidence. Thank you again for bringing this to our attention. Yours in Wellness, The Tely Team