Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,077 reviews
TelyRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TelyRx is listed under Pharmacy & Medicine in Clearwater, Florida.
TelyRx (telyrx.com) has 4,077 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,077 approved reviews, newest moderated first
Im getting exactly what I was looking for
By Andrew K.
Response from TelyRx· Jun 16, 2026
Thank you for your 5-star review Andrew! We’re glad to hear that you’re receiving exactly what you were looking for. Providing accurate, reliable service that meets your needs is always our goal.
There was a prescription that was refilled without my approval. I’ve been waiting for a callback for a refund which I have not received nor have I received a callback phone call.
By customer
Response from TelyRx· Jun 5, 2026
HI, We apologize for the technical issue you experienced on the website with an automatic refill being authorized. Thank you for brining it to our attention. Your order was not processed as we were able to cancel it prior to it being filed and shipped out. Your order has being paused and can be reactivated by you from the patient portal at your convenience. We do not see a charge being initiated, if you feel otherwise, please do not hesitate to reach out to us at [email protected] We have made our digital team aware of the technical issue and they are working diligently to fix it. We appreciate your patience and understanding while we work through our growing pains. We look forward to serving you in the near future. If there is anything else we can assist you, please do not hesitate to contact us at 1-800-878-1660 Yours in Wellness, The Tely team.
Easy to navigate website, quick and efficient prescription filling, and great pricing. Also, the most important part is that they are a legitimate pharmacy filling the actual prescription required. The drugs are legit
By Glen
Response from TelyRx· Jun 16, 2026
Thank you for your 5-star review Glen! We’re glad to hear that you found the website easy to navigate, the prescription process quick and efficient, and the pricing competitive. It’s also great to know you feel confident in the legitimacy and quality of the medications you received.
Ease of use and the prompt attention and delivery of medications.
By John H.
Response from TelyRx· Jun 16, 2026
Thank you for your 5-star review John! We’re glad to hear that you found the process easy to use and were pleased with the prompt attention and delivery of your medications. Providing a smooth and timely experience is always our goal.
Fast & Accurate every month & prices & Inventory are Amazing.
By Brian K.
Response from TelyRx· Jun 16, 2026
Thank you for your 5-star review Brian! We’re glad to hear that you consistently receive fast and accurate service each month and that you’re happy with our pricing and product availability!
I am filing this complaint on behalf of my elderly mother regarding repeated unauthorized charges from TelyRx. My mother has never done business with TelyRx, has never opened an account with the company, has never purchased products or services from the company, and has never authorized TelyRx to charge any of her financial accounts. Beginning around May 2025, unauthorized charges from TelyRx appeared on her debit card account and continued for 9 months, resulting in thousands of dollars in losses. When the charges were discovered, the bank advised that because the transactions were made using a debit card, only a limited portion of the most recent charges could be disputed and reimbursed. To stop the unauthorized activity, my mother closed the affected bank account entirely and obtained a new account number. She also obtained a new credit card. Despite these actions, TelyRx subsequently charged the new credit card three additional times within a single month for more than $600. My mother personally contacted TelyRx and informed the company that she had never authorized any transactions. She requested information regarding the account, purchases, authorizations, and billing records associated with the charges. TelyRx refused to provide meaningful information and claimed HIPAA laws prevented disclosure of transaction details. The company would not explain how it obtained her payment information and did not provide documentation showing that my mother authorized any purchases. Because my mother is a senior citizen and because the unauthorized charges continued even after she closed her original bank account and obtained entirely new banking and credit card information, we request an immediate investigation into the source of these transactions, the authorization records supporting them, and the company's billing practices. We believe these circumstances raise serious concerns regarding unauthorized financial activity and potential elder financial exploitation. We respectfully request assistance in stopping any future charges and recovering funds that were taken without authorization.
By Paddy
Response from TelyRx· Jun 7, 2026
Hi Paddy, We are sorry to hear that your mothers account was fraudulently charged. We would need more information from you to provide to the Finance team. We are not sure what they can do as a transaction was authorized on your end. Please feel free to reach out to us at 1-800-878-1660 or email as at [email protected]. In the mean time your best option would be to contact the bank and dispute the claim. Please know that we will assist in whatever capacity we can to hep resolve the matter. Yours in Wellness, The Tely team.
My customer service person, whose name is Laura, give me superior assistance with an issue and she helped to resolve that issue!
By Harry
Response from TelyRx· Jun 16, 2026
Thank you for your 5-star review Harry! We’re very glad to hear that you received excellent support and that your issue was resolved successfully. It’s wonderful to know you had a positive experience with our customer service team.
great service
By stanley
Response from TelyRx· Jun 16, 2026
Thank you for your 5-star review Stanley! We’re glad to hear you had a great experience with our service. Providing reliable and helpful support is always our goal.
