Connections always fast plus clear…
Connections always fast plus clear lines.
By Titus K.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
439 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2008, TelephoneKenya.com is a website dedicated to help Kenyan people living abroad keep a close relationship with their loved ones back home in Kenya. The services TelephoneKenya.com offers range from voice credit and monthly plans to mobile recharges.For more info, visit:Calling RatesHow to CallCreate New AccountHelp Center
TelephoneKenya.com (telephonekenya.com) has 439 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
439 approved reviews, newest moderated first
Connections always fast plus clear lines.
By Titus K.
Terrible calling plan that keeps dropping calls. At the moment, I am not impressed nor happy with the quality of the calls I have made to Kenya.
By MamaT
Response from TelephoneKenya.com· Oct 11, 2024
Hello, Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks: -Make sure you benefit from a strong Internet connection. -Make sure you have the latest app version installed on your device. -Make sure you do not have any VoIP restrictions from your Internet provider. -Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call. As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app. You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://telephonekenya.com/access_numbers. Your TelephoneKenya team
The best of all fantastic service love it
By Anne O.
Highly recommended, fast reliable service
By Christopher
Very efficient and great customer service whenever you call with any issues👍
By alice K.
Please let me know why my conversation got disconnected 3 times in a,span of 15 minutes.Is there a new rule that one cannot talk continously? That was annoying. But the line was clear.
By Bosco N M.
Response from TelephoneKenya.com· Apr 16, 2024
Hello, Thank you for your feedback. If the problem persists, we advise you to contact our Customer Support team. They’ll be able to assist you best. Also, if you own a smartphone with an Internet connection, you can download our app called KeepCalling. It is available for iOS and Android devices and enables you to make calls easily and fast, by using your phone contacts. Your TelephoneKenya team
Every time I need help they're there for me, makes me call my family and friends.
By Fred M.
The expense of calling abroad can be is always pricey, but with telephone KE, they are the right peace of mind services.
By DANFORD N.