The remote didn't work
The remote didn't work, not sure if it is the remote or the candles.
By Nancy D.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
113 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Tecisoft, we provide computer hardware and software at incredibly competitive prices. But prices aren’t everything. Our customers want to know they’ll have help with their products after they’re shipped. Tecisoft is here for you. We offer best-in-industry support, and maintain a culture of honesty, integrity, and openness. We know what it’s like to deal with frustrating online-only companies, and we pride ourselves in making a personal connection with our clients. Integrity and customer satisfaction are the foundations of Tecisoft.
Tecisoft (tecisoft.com) has 113 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 6 reviews with 3 stars · Clear filters
The remote didn't work, not sure if it is the remote or the candles.
By Nancy D.
No one answers by email or live chat. Tried for 3 days. Simply need find out if items are in stock or not . Dissatisfied. Update . Since this they have been responding. It would be nice to have items shown in stock
By Michael A L.
Slow but made up for it.
By David H.
While the price was good, it should have been stated on the website that the item was on back order.
By Chaz
I ordered an AIO CPU cooler. A few days later my order was cancelled and refunded. On one hand, I'm happy that they let me know and took care of it relatively quickly. On the other hand, not sure why my order was canceled or why the product was even listed if they were out of stock.
By Patrick
Slight glitch with the installation, but everything is working fine now.
By Runa T.