techronicsReviews of techronics.com

THIS PLACE IS HORRIBLE DONT BUY FROM HERE SPEND 20$ MORE AND GO WITH A COMPANY THAT WILL STAND BEHIND YOU. THIS PLACE MUST BE OUT OF A GARAGE AND HAVE DRUNK PEOPLE WORKING FOR THEM FOR 2$ HR POOR EVERYTHING , I DONTWRITE REVIEWS BUT WANT PEOPLE TO BEWARE OF THIS COMPANY THEY MUST DELETE THE 1-STAR REVIEWS. WOULD NOT RECCOMEND TO MY WORST ENEMY!

On 9/27/13 I purchased a Kicker PKD1 amplifier installation kit under the impression that it was in stock and would ship on monday 9/30. On Wednesday 10/2 the order still showed pending. I called the company and was told that it would be shipping that day and they would call me back with confirmation and tracking number. I never received a call back and order was not shipped. I called every subsequent business day and had been told either will ship that day or the next and someone will call me back. Neither had happened. Finally on Tuesday 10/8/13 I called and spoke with a representative named Suzzie and was told the usual excuse that it's shipping that day, they can't get in touch with their shipping dept. but will get the tracking number and call me back. I explained my situation and that I had been told this very thing on numerous occasions and it never ships and no one ever calls me back. I also expressed that I was a very unhappy customer and to which she replied "thats fine." After such a disdainful comment I called back to speak with a manager to try to get this resolved once and for all as speaking with the customer service representatives was a complete waste of time. At this point I was finally told that they do not have the item and can not get it. Naturally they were pretty well set on sending any other inferior item that they had as a substitute. This does not work for me and ultimately we agreed that best resolution would be to cancel my order and refund me in full for this item. Though Techronics.com feels it's "fine" to have unhappy customers, this unhappy consumer does not.