Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
88 reviews
TechMikeNYSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TechMikeNY was founded with a vision to provide affordable, high-quality refurbished servers and data center equipment while reducing electronic waste. Our journey began in a Brooklyn garage in 2004. We started with a simple mission – to be the kind of company we would want to buy from. We specialize in both pre-configured, as well as custom-built servers. We help companies with smaller IT budgets afford a robust IT infrastructure without compromising on quality. Last and most important, we take pride in servicing each individual customer; we go above and beyond to always make sure our customers are 100% satisfied, no matter the cost.
TechMikeNY (techmikeny.com) has 88 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
88 approved reviews, newest moderated first
Shipping was extremely fast. Great quality. Exactly what I needed
By Maximiliano P.
Response from TechMikeNY· Apr 2, 2026
We are thrilled to hear that you had a 5 star experience procuring your refurbished 4K monitor! These Dell Ultrasharp 4K Monitors are an incredible deal -- this response is being typed on one! Thank you for choosing TechMikeNY. Please keep us in mind for any of your future IT or hardware needs!
They were great to deal with. The product I received had an issue and they replaced it right away. Thank you
By William H.
Response from TechMikeNY· Apr 2, 2026
Thank you for taking the time to provide your feedback, William! We are thrilled to hear that you found the RMA process to be quick and easy! We appreciate your patience during the RMA process. Please keep us in mind for any of your future IT needs! Thank you for choosing TechMikeNY!
Great delivery and time. Good product.
By Charles W.
Response from TechMikeNY· Mar 27, 2026
Thank you for choosing TechMikeNY, Charles! We appreciate you taking the time to provide your feedback here. Please keep us in mind for any of your future IT needs!
Needed a tax-exemption refund processed and it was handled without question or delay once documentation was provided. This is critical in a non-profit space. Thank you! DARTNet Institute
By DARTNet I.
Response from TechMikeNY· Mar 23, 2026
Thank you for taking the time to provide your feedback! We are happy to hear that this tax exemption process has been as easy as intended! We have recently added tax exemption management through TechMikeNY accounts, so should your tax exemption change or renew, feel free to contact us or to manage this through your account portal!
Responsive and pleasant to deal with. Several months has passed, we needed an Enterprise IDRAC license for our servers coming from the Express version. I inquired if our purchase from last year included an Enterprise license, to which they responded quickly, advising us that it is indeed included but the license was sent out by Dell a little later after the hardware shipped. No issues here, just impressed on the speed of their aftersales support, 9 months from the purchase date.
By JV
Response from TechMikeNY· Mar 20, 2026
Thank you for taking the time to provide your feedback! The team is thrilled to hear that speed of support you received was satisfactory! Thank you for choosing TechMikeNY! Please keep us in mind for any of your future IT needs.
Took a couple of days to get the file, which is expected with IDRAC, but other than that everything went well and way cheaper than going to Dell! Support also answered my question quickly and helped me with any issues.
By Alan
Response from TechMikeNY· Mar 10, 2026
Thank you for taking the time to provide your feedback, Alan! We are glad that your iDrac purchasing experience was optimal. Thank you for choosing TechMikeNY. Please keep us in mind for any of your future IT needs!
Support followed up to confirm the PSU. I had chosen the wrong one and they caught it.
By Chad W.
Response from TechMikeNY· Mar 2, 2026
Thank you for taking the time to provide your feedback and for choosing TechMikeNY, Chad! We are glad to hear that you had an optimal customer service experience. Please keep us in mind for any of your future IT needs!
Buying used spinning disks is always a risk. I knew going into it there was a chance of getting some bad disks. A couple of the drives were throwing IO errors, but TechMikeNY's fantastic support team sprung into action and I had replacements with a couple of day. Fantastic parts, prices and service! Keep up the great work! -Mike
By Mike C.
Response from TechMikeNY· Feb 24, 2026
MIke, thank you so much for taking the time to provide your feedback and for choosing TechMikeNY! You're exactly right, not every used spinning disk is the same. At TechMikeNY, we have developed a suite of testing procedures -- distilled into our comprehensive testing software TIPS. Due to our use of TIPS and to our packaging and shipping procedures, we are able to provide industry leading low RMA rates on all storage leaving our facilities. However, once a drive is in the hands of a carrier, uncontrollable damage may occur. We appreciate your patience and understanding while our team was able to get replacement drives sent out to you. Thank you for choosing TechMikeNY! Please keep us in mind for any of your future IT needs!
