I had a good experience with the…
I had a good experience with the process. Have never regretted the service.
By STEPHEN N.
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
30 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ExchangeMyPhone buys used and broken cell phones and gives them a second life. We're saving the world from toxic metals one cell phone at a time.
exchangemyphone (exchangemyphone.com) has 30 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
30 approved reviews, newest moderated first
I had a good experience with the process. Have never regretted the service.
By STEPHEN N.
Great exchange process, I had exchanged my phone earlier and the process was very easy and helpful.
By Alan U.
Best place to trade in and get a different one
By Elisabeth
I think exchangemyphone is the best phone company around id like it to expand.i love this company i give it a 5 out of 5
By Heather A.
This was the easiest experience ever! This company is very professional and they communicated with me every step of the way. They even followed up to make sure that I had sent in the phone. The check came within a week of their receipt of the phone. If I hadn't found exchangemyphone, then I would be holding onto an iPhone worth money for years. I don't know how many phones that I have saved because I didn't know what to do with the. I am really happy that I found them and I would recommend all my friends and family.
By Melissa D.
Very happy with transaction. Great customer service and communication.
By Chantel B.
I found Exchangemy phone through a Google search and set up to mail in my phone. They claim to pay you within 24 hours of receipt of the phone. They sent me an envelope and I sent it the next day. A couple weeks later I had to write in to find out where the payment was. I don't believe the payment was done within 24 hours but in the end it didn't matter and they paid me.
By Eric N.
I love the experience! I thought it was too good to be true, but Wow!.... I'm already spreading the word about this company. Thanks!
By Sylvia T.