Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
154 reviews
Taunton Bay Soap CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Taunton Bay Soap Company, Also Known As Taunton Bay Kratom, Is A Leading Online Kratom Vendor. Buy Kratom Powder, Kratom Capsules, Kratom Extract Products, A Wide Variety Of Herbs, Herbal Tea, Supplements, Handcrafted Soap Bars, & Much More. | We Offer Lab Tested Kratom In 20+ Expertly Curated Kratom Strains & Blends. We Stock Small Batch Kratom Powder & Capsules, Including: - Red Vein Kratom - Green Vein Kratom - White Vein Kratom - Yellow Vein Kratom - Always Get Fresh Kratom & Herbs Online, Delivered To Your Door! | We Have Kratom Samples, Kratom Variety Packs, Liquid Kratom/Kratom Tincture/Kratom Shots, Kratom Gummies, & Kratom Kilo Sizes. We Are Also A Wholesale Kratom Supplier For Retail/B2B. | With Nearly A Decade Of Experience In The Kratom Community, We're A Small Business Operated By The Same Group Of Family & Friends Who Started It All In 2014! Located In Sullivan, Maine, Check Out Our Gift Shop, Herb Shop, Thrift Store, & Beautiful Gardens During The Week!| Follow Us On Facebook & Sign Up For Emails To Stay Up To Date On Kratom - We Have A Kratom Sale Each Week. We Also Have Monthly Sales, As Well As Specials & Discount Codes Available For New Customers, Veterans, & Free Kratom Samples If You Pay Shipping (For First Time Buyers Only!) Visit Our Website For Details.
Taunton Bay Soap Company (tauntonbaysoapcompany.com) has 154 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
154 approved reviews, newest moderated first
Have been purchasing from Taunton Bay for at least 5 years and they are amazing. Every time there has been an issue with merchandise (which is rare,) the customer service has been amazing. I would give them 10 stars if I could.
By Martin B.
Response from Taunton Bay Soap Company· Mar 9, 2026
Thank you so very much for this wonderful review. You are appreciated & we look forward to continuing to serve you! Thanks for being part of the Tribe :-) - Bekkah with Taunton Bay Kratom
You all are doing a great job! Very helpful!
By Thomas G.
Response from Taunton Bay Soap Company· Mar 9, 2026
Oh thank you so much! We appreciate the kind words. Please let us know if anything changes & we look forward to serving you again soon :-) - Bekkah with Taunton Bay Kratom
I have shopped with Taunton Bay for several years. I always get great products and they ship things out quickly. They always answer their phone or email a response quickly. Highly recommend.
By Lorenda
Response from Taunton Bay Soap Company· Mar 9, 2026
Thank you so much for the kind review & for your continued support of our little family kratom shop. We appreciate you! - Bekkah with Taunton Bay Kratom
I love Taunton Bay Soap Company! I have used their teas for years and they help me a lot and are excellent quality! All the employees are wonderful and the ship orders very fast. I just wish they had 25% off or more sales more often.
By Beth P.
Response from Taunton Bay Soap Company· Mar 9, 2026
I hear ya! This year, we're focusing on longer-lasting sales & I know the 15-20-25% off ones are the most popular. We'll definitely keep it in mind & thank you so much for sharing some honest feedback. We love to hear it so we can keep doing our best :-) - Bekkah with Taunton Bay Kratom
Great herbal remedies and fast shipping!
By ALICIA C.
Response from Taunton Bay Soap Company· Mar 9, 2026
Thank you for the shining recommendation! We truly appreciate that :-) - Bekkah with Taunton Bay Kratom
The products and customer service are amazing!
By Sheri
Response from Taunton Bay Soap Company· Mar 9, 2026
Thank you so much for the kind review! We look forward to serving you again soon - Bekkah with Taunton Bay Kratom
I’ve been ordering from TBSC for many yrs now. I’ve never had an unpleasant experience! Their product is great, along with fast shipping and receiving.
By Wendy B.
Response from Taunton Bay Soap Company· Mar 9, 2026
Thank you so much for sharing your experience! Please let us know if we can ever be of assistance. - Bekkah with Taunton Bay Kratom
The service is great but the shipping is slow and doesn’t communicate very well
By Cyndi C.
Response from Taunton Bay Soap Company· Mar 2, 2026
Hi Cyndi! I'm so sorry for your recent experience. We always aim for the best service possible, but I see that we that we missed the bar this time. It's no excuse, but we've had a much harsher winter this year in Maine, which has led to more shipping delays and emergency weather closings than we normally experience. Your most recent order came on the day we were closed due to a blizzard, we weren't able to reopen & ship until the following day. We posted to the majority of our social media accounts, but I wasn't able to send out emails to those on our list, and I take responsibility for that. No matter the circumstance, this is not our usual standard of customer care, and we know how important it is to have timely, reliable shipping and delivery. Again, we sincerely apologize for any inconvenience your delayed package caused. I will email you shortly. Thank you for your honest review, we always appreciate feedback & look forward to hearing how we're doing for you guys. We hope to serve you again in the future & please contact us if you need anything! - Bekkah with Taunton Bay Kratom
