Very responsive
Very responsive, helpful and easy to deal with.
By Sami H.
Response from tastytrade· Jul 14, 2022
Thanks for the great review Sami!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
599 reviews
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We believe in do-it-yourself investing. We think controlling your own money can be more rewarding than relying on money managers or robo-advisors who put your portfolio on autopilot.That’s why tastytrade gives you every edge possible with the technology, rates, and support that help you succeed more easily on your own. We’re as serious about your money as you are, and we work for you who are brave enough to take your finances into your own hands.
tastytrade (tastytrade.com) has 599 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
599 approved reviews, newest moderated first
Very responsive, helpful and easy to deal with.
By Sami H.
Response from tastytrade· Jul 14, 2022
Thanks for the great review Sami!
As of now, TastyWorks only has email and phone support available, no chat, but I emailed them during market hours and received a response within minutes from Tim F. They provided a very thorough response that I was satisfied with.
By Vinh
Response from tastytrade· Jul 14, 2022
Thanks for the great review Vinh!
Gracias por su excelente respuesta a mis inquietudes.
By Leonardo M.
Response from tastytrade· Jul 12, 2022
Con gusto Leonardo! Thanks for the great review :)
I asked a question regarding the PDT rule which was difficult to find and got an answer very quick from Stephen!! Many thanks for such a prompt turnaround Cheers Gus
By Gustavo R.
Response from tastytrade· Jul 12, 2022
Thanks for the great review Gustavo, we try our best to provide quick support!
Prompt courteous customer service, answered my questions and guided me in getting my IRA transferred. Excellent trading platform! Looking forward to a longterm relationship with tastyworks! I highly recommend them!
By Gilbert
Response from tastytrade· Jul 12, 2022
Thanks for the great review Gilbert!
Anthony was responsive in getting back to me after my third email to the support team. He helped clear up my inquiry and met my satisu
By Boon K.
Response from tastytrade· Jul 11, 2022
Thanks for the great review!
I had a question about the desktop trading platform. Tim F. was just fantastic in taking ownership of the question and doing some great analysis to answer my question. In general, there really is no better broker/dealer to do business with. From top to bottom, they are responsive, really good at what they do, and relentless in problem-solving.
By EV
Response from tastytrade· Jul 11, 2022
Thanks for the great review EV! We're glad you had a great experience when contacting us!
Their customer service has the worst attitudes of all the other platforms. Very knowledgeable once they get pass their attitudes. I hesitate to call sometimes, hopefully to can get more customer service training.
By CWELL
Response from tastytrade· Jul 11, 2022
Thanks for the review and sorry to hear about your experience. We try our best to provide friendly and quick support, and look forward to providing you a better experience in the future when you contact us.