Tasca PartsReviews of tascaparts.com

Placed a order for a water pump, thermostat and necessary gaskets for my F250 with 6.2L gasser on September 25th. After a 2 week delay as they rounded up the parts. They shipped it USPS for $21+ and got lost(priority mail that took 7 days). For that money it should of went UPS or FedEx ground. Water pump AL3Z-8501-D arrived damaged(impeller bent on shaft). Tried calling but got message they don't take live phone calls and to use their email. So after emailing the company and no response after 3 business days. Called and filed dispute with Discover Credit. Buyer beware. Order number 1674044.

I needed a new grille for my car. I found the exact part number and ordered it. The next day I got an email that they had to order it so there would be a delay. 2 days later it shipped, and I had it 2 days after that. Grille was factory original and packaged well. Was very happy with the extra communication too!

I ordered a brake controller for my truck and was taking to long to even process my order and ship it so i went and got the controller the ford dealer i have now spent the last week and a half trying to cancel my order and get a refund have sent multiple emails used there "live chat" because there phone number leads you no were order number 1679578

I placed an order 5 weeks ago and it hasn't shipped. Only response I receive from representatives is "I only process the orders". Realizing parts had to be ordered, the parts have been at Tasca facility for 2 weeks. Why have they not shipped? If you really have a problem no one seems to help. No phone number to call either. Look elsewhere to buy parts if you need them in a reasonable time frame. Also tried online chat a few times and no one was available.

Wrong part received and no contact from Tasca Parts. They will respond in anyway. Two different phone numbers state they do not answer at this time. Tried online contact form. Live chat doesn't work tried several times. Keep trying emails. Its sad I have bought from them before and even pointed others to them on IG. This is my last attempt to be civilized since some have had responses here. -email Request for RMA Order number 1658310 part number FR3Z-17K707-R left rear mirror - Without shelby, with heat, with memory, with blind spot (correct based on your site description fitting all 2015-2020 mustangs) Vin 1FA6P8TH4F5330201 suggested FR3Z-17K707-G but your website description says without blindspot (I have blindspot monitor) Mirror received much larger 6 x 5” vs 3.6 x 6.3” Not sure if your website description for both parts is wrong but this part definitely incorrect. My 30 days from receipt of part is tomorrow and wanted to get this email sent to date stamp contact as live chat does not work, phone number does not get answered.

Can you rate lower than 1 star? This “business” is almost the Webster definition of poor customer service and bordering on outright fraud. Placed orders on Aug 28, and Sep 3. Tasca claims it was shipped on 13 Sep…FedEx claims the items were never received. On 8 Oct, “Mike” says they are reordering and expediting shipment. Five days later, no responses to numerous emails, hours spent waiting on their chat “customer service” without anyone responding, I’m forced to cancel the order and order from someone else who ships internationally. Meanwhile, my car has now sat for 7 weeks at the repair shop…sent this email to them today, and likely, based on all other emails, will receive no response: “Despite numerous attempts to communication via email and numerous hours on your chat, these orders have yet to be fulfilled and therefor to get my car back on the road, I need to cancel these orders and reorder from a company that can fulfill them in a timely manner. My wife and I have tried dozens of times to communicate with your company, and your lack of a timely resolution to both of these shipments, and your lack of basically any customer support is forcing this action…Refund to the charged credit card is required no later than October 27, 2021.” I’m sure I’ll have to go through the BBB claims process to get this accomplished.

I really wish I had read the reviews here before placing an order with these jokers. Continual delays, excuses, and vague emails saying things are “processing”. Only way I got a response from them was posting a comment on a Facebook post. Putting in a PayPal chargeback claim now. Order # 1676085. Update: Did eventually get the order in but from the packaging the parts came from surplus stock of other dealers. No idea if all these were new or returns. My advice if you wish to use these guys is to contact them first and see if they have it in stock. Good luck with this because without a phone number you are left with the outsourced chatbot on the site.

Sent me my order with missing pieces. No response when I tried to contact them. DO NOT DO BUSINESS WITH THEM!!!!