Made it very easy and perfectly…
Made it very easy and perfectly compatible with my student health insurance plan. Got a new set of contact lenses for pretty much free!
By Ezra
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
455 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Target Optical, there’s always more to see. We want to be the ally that WOWS! Our guests with the style they want, the value they need and the eyecare experience they love no matter where, when and how they shop - and having a blast while doing it! Backed by the power of EssilorLuxottica, we're available in over 540 stores across the U.S. We sell fashion that’s affordable, featuring top brands like Ray-Ban, Coach, Emporio Armani, Ralph, Oakley and more.When it comes to taking care of your eyes, we can't say enough about the importance of an annual eye exam, provided by the independent doctors of optometry associated with Target Optical. Every day we deliver on our promise by bringing together quality eye care, fashion, affordability and a simple, fun shopping experience.
Target Optical (targetoptical.com) has 455 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
455 approved reviews, newest moderated first
Made it very easy and perfectly compatible with my student health insurance plan. Got a new set of contact lenses for pretty much free!
By Ezra
Somehow one of the most broken websites i've had the displeasure of using. Broken links, glitches, and grief galore. Even basic functionality such as viewing an invoice is non-functional.
By Luke S.
Response from Target Optical· Oct 9, 2023
Luke Seabert We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please send us your name, email address, order number(s) and any additional details to [email protected] Again, we apologize for the inconvenience and look forward to hearing from you soon.
about a month ago, I went to the Avon Ohio location for my eyewear, made selection - paid for picked up all was fine, However, I went to the optical center yesterday because I needed an adjustment. I asked for an adjustment and very curtly was told.."oh, you didn't get those glasses here and we can't do an adjustment if you didn't get them here",,,my response was - yes, I did purchase them here,,, She again said to me "no, you didn't get those glasses here" - and again I said yes I did. she them said "give them to me". which I did and she said "well, we would have to heat them up and they might break and we are not responsible". I was in shock and took my glasses back from her and left the store. Although there were no other customers in the Optical Center, I clearly was interrupting her day. I have and will continue to pass the word on the poor Customer Service received.
By Suze K.
Response from Target Optical· Oct 5, 2023
Suze Krute, We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please send us your name, email address, order number(s) and any additional details to [email protected] Again, we apologize for the inconvenience and look forward to hearing from you soon.
Ok :) they found a solution for me
By Irma
Response from Target Optical· Oct 2, 2023
Irma, We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please send us your name, email address, order number(s) and any additional details to [email protected] Again, we apologize for the inconvenience and look forward to hearing from you soon.
Fast, friendly, and knowledgeable service. Went out of their way to take care of me.
By Scott H.
Exactly what I wanted. Ordered prescription sunglasses. So glad I did as these are great for driving during the day. Combined with my insurance benefits, great value and delivered in a reasonable time.
By Kristina
I went to target optical in Mission Kansas today the lady that helped me was awesome. Didn’t rush me laughing at my stupid joke.
By Mimi R.
If it wasn't for Target being the cheapest provider of Dailies contact lenses I'd never deal with them again. My first order for contacts got cancelled even though I submitted my Rx as directed. My second order went through, but when I clicked the link in the email for an HSA receipt, it consistently went to a message saying the website was under construction. Finally called customer service and was told a receipt would be emailed to me. The receipt was basically an email from customer service, not a formal HSA receipt. I'm hopeful HSA will accept it, but we shall see...
By Contact L.
Response from Target Optical· Sep 20, 2023
We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please send us your name, email address, order number(s) and any additional details to [email protected]. Again, we apologize for the inconvenience and look forward to hearing from you soon.