TapedReviews of taped.co

DO NOT BUY THIS PRODUCT! I loved my first order of Taped (back in April). They were exactly as advertised - no chemicals, natural, and contained ingredients that were good for my lips. BUT, when I ordered, and received, a second batch (in August-September) the formula had changed completely!! The chemical smell was very strong when I opened the packed, and even more so when I put them on! The adhesive is now very strong and painful to remove in the morning. I have used three of the new package and will throw the rest in the garbage. I am incredibly disappointed in TAPED. They falsely advertise a product that is "chemical-free and different from other brands" and they don't even list the ingredients anywhere on their product or site.

These things are drenched in forever chemicals. It smacked me in the face when I open the package. I called to have it returned and they said I cannot return it because I opened the package and that I would have to pay for shipping regardless. The 30 day guarantee is false.

Worst customer service experience ever. It took more than a month to receive my first order. Apparently, I had been enrolled in a subscription, which I was not aware of. I didn’t even have enough time to properly try the product before a second order was shipped. I had a reaction to the tape, so I contacted customer service to report the issue and request a review. Long story short, they authorized a return — at my own expense. I returned the order, but despite receiving it, they never issued my refund. They eventually stopped responding to my emails altogether. Also, there are no ingredients list on the package. Stay far away from this company if you want to save yourself time, money, and frustration.

Do not buy!!! This unscrupulous company refuses to cancel and continues to bill for products after numerous attempts to cancel. The product is unuseable, and the company uses technology to prevent customers from forwarding their email to the state fraud reporting site.

Horrible customer service! Placed an order and will be waiting 8 days to get the mouth tape . Customer service said because a high demand. Nothing about This not a delay of shippping , customs ,or event outside your control . So I had to purchase my own tape from Alta for my wife till we wait. So I spent 25.00. Plus 39.98. So I request a refund for the 39.98 Since you didn’t hold up your end of the bargain. As said above it was “high demand “. Never again will I purchase. I’ll buy Zzz or other products. I’m being fair and honest without over exaggerating anything. I left to voice mails and sent 3 emails! Order TPD#11902

I ordered TAPED for a trip abroad and paid for 2 day shipping only to find out they ship from China and 4 days in and the products have not arrived. Definitely giving scam/knockoff product vibes and unsure when my package will arrive. Demanded a refund as my tape will not arrive in time for my travels and am awaiting to see how the refund process works.

Ordered 2 packages on a buy one get one free promo. Shipping was very slow and received one package over a month after ordering. Packaging was clearly shipped international, not US based as advertised. Emailed customer service multiple times for the 2nd package with no response until more than 6 months later. They said they would refund me if I took the negative review I posted down, but I never saw a refund.

BUYER BEWARE – I don’t normally take the time to write reviews but definitely will for this one. Comments are in the order in which they occurred. Long story short: I ordered TAPED, thinking it was the same product I had previously ordered which I now know was “Beauty Sleep”. The Beauty Sleep Tape delivered quickly, and worked great and is why I went on to re-order multiple packages. See comments from Jay who had a similar experience. DELIVERY: I ordered TAPED – The order took two and half weeks to arrive which was much longer than advertised and found that it was coming from China. The address at the bottom of the webpage says it’s located in Wyoming and assumed this was made and shipped in the USA. Unfortunately, I found out the hard way that the product is indeed made and shipped from China. PRODUCT: I finally received the product and quickly realized it was nothing like the previous product I had used with this product barely having enough tape to stick to anything. In the past, I used Beauty Sleep Tape which worked GREAT. Unfortunately, when restocking the needed mouth tape, I mistook the TAPED version for the Beauty Sleep tape as they both look identical other than the wording written on the tape. When opening the package, I quickly realized something was different and not quite right. The backing of the tape had a hard plastic versus the beauty sleep having a normal easy to peel backing. I wanted this product to work since I had spent so much money on it ordering multiple packages since I thought it was the same as to what I used previously and had had good results. Prior to applying I ensured my mouth was clean and dry with the results as stated above where the tape barely had enough tape to stick to anything. On Jun 6, Barbara…. Said, “I LOVE the original version of this mouth tape with the paper backing. But recently they changed the backing to plastic and also changed the glue they were using. The new version with the plastic backing is hard to remove and the glue doesn't stick as well.” After seeing Barbara’s post, I can now assume that maybe once upon a time the product was legit but seems the company is trying to save money by now having a company in china make and ship the product which is absolutely horrible. CUSTOMER SERVICE: I reached out to customer service and they quickly provided me the needed detailed information for sending the product back. There instructions were as follows: “Please note that only unopened items are eligible for return. A tracking number is required in order to process a refund. When you hand the package over to the shipping carrier, you will receive a receipt that includes the tracking number. Once the package has been shipped, kindly share the tracking link with us so we can monitor the delivery. Return address: EL620 PRIME 1175 Florence Columbus Road, UNIT B (A9-A10) Bordentown, New Jersey 08505 United States I followed the instructions exactly and sent back three un-opened packages, sent TAPED customer service a link to the tracking detail as well as the total number of items that were returned and immediately received the following email: Complete your return We’ve sent you a return shipping label, or you will receive one soon. Once you receive your return shipping label, get your returned items and follow the instructions to complete your return. Instructions 1. Pack the items you're returning. 2. Print your return shipping label. If you haven’t received it yet, we’ll send it to you soon. 3. Attach the label to the package. Cover or remove any old shipping labels. 4. Give the package to USPS. 5. Track your return using your tracking number to make sure we get it. As a side note, no shipping label was received with the above email or ever. I reached out to advise TAPED that I received two sets of instructions and that I had used the first set. They responded to say that they had received my order and to allow 10 to 15 business days for the refund. It’s now been 31 days with no refund with no response to my emails.