Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,631 reviews
TAO CleanSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TAO Clean (short for “The Art of Clean”) creates oral-care systems designed to elevate everyday hygiene with thoughtful engineering and a clean, modern aesthetic. We strive to make the tools you use daily feeling fresh while encouraging better brushing habits through beautiful, intuitive design. The UMMA Diamond Sonic Toothbrush delivers powerful sonic performance with a guided 2-minute routine to help you brush more effectively and consistently. The UV sanitizing base keeps your toothbrush sparkling and ready for every use. As a society, we take the act of self-caring to an art—a carefully curated and personal set of products that make us feel good and look our best. But, for most of us, we don’t consider our teeth the same way we harp on our hair, skin and nails. At TAO Clean, we’re on a mission to change this: to bring you a sonic toothbrush that’s the essential upgrade to your self-care routine. One that’s designed without compromise—a smart and effortless tool that seamlessly fits into your life. It’s more than just a great toothbrush. It’s The Art of Clean. Perfected. Need help choosing the right system or maintaining your device? Start at TAOClean.com to explore guides, refills, warranty registration, and direct support—so your routine stays effortless and consistently clean.
TAO Clean (taoclean.com) has 4,631 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 91 reviews with 3 stars · Clear filters
The brush heads are to small! The coverage is not good to me!
By DeeDee B.
Response from TAO Clean· Jun 11, 2026
We thank you for taking the time to leave us a review! We value yr input as it helps us better serve our future customers.
Received product but not sure how all parts work. Toothbrush kind of tingles while using it. But getting used to it. Just haven't a clue what the smaller whit device is or what to do with it. Instructions are USELESS! Because they don't mention this additional part or what it's used for!!!
By C L C.
Response from TAO Clean· Jun 10, 2026
Thank you for taking the time to leave us your review. The smaller piece that you are referring to is the Germ Sheid. This piece offers the same features as your home unit. You will be able to use it as a travel case for any trips you may be taking and then some!
I don't like the small size of the bristles and how the brush times out before I can finish brushing my teeth. Delivery was super fast and the design is cool. I like how the brush is inverted into its base.
By Nina G.
Response from TAO Clean· Jun 2, 2026
Thank you for your feedback! We truly appreciate it. I'll be reaching out to you directly to further assist you.
I don't like the noise that the brush makes while brushing my teeth. My mouth doesn't always feel clean. I don't like that when you put the toothbrush in the holder that it is opened on the bottom & everything gets on the sink
By Cindy P.
Response from TAO Clean· Jun 2, 2026
Thank you for your review. It really helps our team continue to improve. I'll be reaching out to you directly to further assist you.
I believe there were supposed to be two settings on our toothbrushes. We don't have a second option - the ones for sensitive teeth. We'd like that as a possibility. But for that and the several months it took for delivery, we generally like the product so far.
By Janet
Response from TAO Clean· May 29, 2026
The Umma Diamond Brush Handle has two cleaning modes. Sensitive Clean Mode can offer a gentler yet thorough clean for sensitive gums and teeth. Below the power button is the mode selection button and indicator lights to indicate the chosen mode.
Shipping was great and I thought it was great. However after using 3 times my teeth really hurt. I guess the pressure was too great compared to what I was used to.
By Nancy B.
Response from TAO Clean· May 29, 2026
We appreciate the feedback. If you need further assistance, feel free to reach out directly to their support team.
It shouldn’t take a month just to ship. Other than that, I’m enjoying the product.
By Charles
Response from TAO Clean· May 29, 2026
Since the preorder option was selected at checkout, the item was offered at a discounted price with an extended shipping timeline. As stated in the preorder details, orders are shipped approximately one month after the purchase date.
The promotions aren't clear. Promotions are only for 1 order, no matter how many quantities you order in one shipping.
By charissa B.
Response from TAO Clean· May 26, 2026
We're so sorry for the confusion. Our current promotion includes one set of free gifts with each qualifying purchase. The offer provides one gift set per order, even if multiple toothbrushes are purchased in the same transaction.
