Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,631 reviews
TAO CleanSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TAO Clean (short for “The Art of Clean”) creates oral-care systems designed to elevate everyday hygiene with thoughtful engineering and a clean, modern aesthetic. We strive to make the tools you use daily feeling fresh while encouraging better brushing habits through beautiful, intuitive design. The UMMA Diamond Sonic Toothbrush delivers powerful sonic performance with a guided 2-minute routine to help you brush more effectively and consistently. The UV sanitizing base keeps your toothbrush sparkling and ready for every use. As a society, we take the act of self-caring to an art—a carefully curated and personal set of products that make us feel good and look our best. But, for most of us, we don’t consider our teeth the same way we harp on our hair, skin and nails. At TAO Clean, we’re on a mission to change this: to bring you a sonic toothbrush that’s the essential upgrade to your self-care routine. One that’s designed without compromise—a smart and effortless tool that seamlessly fits into your life. It’s more than just a great toothbrush. It’s The Art of Clean. Perfected. Need help choosing the right system or maintaining your device? Start at TAOClean.com to explore guides, refills, warranty registration, and direct support—so your routine stays effortless and consistently clean.
TAO Clean (taoclean.com) has 4,631 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 3,873 reviews with 5 stars · Clear filters
So thrilled you’re shipping to New Zealand! I love everything about this toothbrush! The look of it and the feel of it. The cleaning feels refreshingly good and the ease of set up was excellent. Now my husband wants one too! The delivery was a few days late but that’s New Zealand life!
By GAMIN D.
Response from TAO Clean· May 6, 2026
Thank you for your feedback! We’re thrilled to hear about your positive experience.
Actually this is the second one I have bought. Both are for birthday presents. Going to Australia.
By Margaret S.
Response from TAO Clean· May 6, 2026
We truly appreciate your review and your continued support.
This company truly knows the meaning behind customer service! My Tao diamond toothbrush wasn’t holding a charge. Through email correspondence, it was determined that my device was still under warranty. I now have a new device and only paid shipping. I could not be more please with TAO Clean! Great job!!’n
By Lisa E.
Response from TAO Clean· May 6, 2026
Your kind words made our day. Thank you for your review!
Company has great customer service!
By Elizabeth S.
Response from TAO Clean· May 6, 2026
We’re so happy to hear you had a great experience. Thanks for letting us know!
Tao is a fabulous toothbrush. My teeth feel so clean after using it! The customer service is superb. I’ve reached out several times for different reasons and the response time is quick and thorough!
By Linda V.
Response from TAO Clean· May 6, 2026
Thank you for sharing your experience. We’re always here for you!
I love my toothbrush!!! What’s more, their customer service is excellent. I forgot my toothbrush at a hotel about a month after buying it, and they replaced it for $26.00. Thank you, thank you!!!!
By Lucinda Q.
Response from TAO Clean· May 6, 2026
Thanks for your review! It motivates our team to keep delivering the best.
I pre ordered the color I wanted and it was delivered exactly at the time it was promised. From the first use i noticed how much cleaner my teeth felt compared to manual brushing. As someone else noted, I wish the plug for the wall wasn’t so big, it sticks out quite a bit. Hopefully in the future they will find a more compact way to power the unit.
By Kris G.
Response from TAO Clean· May 6, 2026
Thank you for your thoughtful review. We truly value your input.
So far the process went great. Every time I use the brush I feel like my teeth were professionally cleaned.
By Cindy A.
Response from TAO Clean· May 6, 2026
We appreciate your feedback and are glad we could meet your expectations.
