It hurts my teeth so I need to return…
It hurts my teeth so I need to return it,
By Mary S.
Response from TAO Clean· Sep 18, 2026
We're sorry to hear you didn't enjoy your experience, Mary. We're reaching out for more information.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,631 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TAO Clean (short for “The Art of Clean”) creates oral-care systems designed to elevate everyday hygiene with thoughtful engineering and a clean, modern aesthetic. We strive to make the tools you use daily feeling fresh while encouraging better brushing habits through beautiful, intuitive design. The UMMA Diamond Sonic Toothbrush delivers powerful sonic performance with a guided 2-minute routine to help you brush more effectively and consistently. The UV sanitizing base keeps your toothbrush sparkling and ready for every use. As a society, we take the act of self-caring to an art—a carefully curated and personal set of products that make us feel good and look our best. But, for most of us, we don’t consider our teeth the same way we harp on our hair, skin and nails. At TAO Clean, we’re on a mission to change this: to bring you a sonic toothbrush that’s the essential upgrade to your self-care routine. One that’s designed without compromise—a smart and effortless tool that seamlessly fits into your life. It’s more than just a great toothbrush. It’s The Art of Clean. Perfected. Need help choosing the right system or maintaining your device? Start at TAOClean.com to explore guides, refills, warranty registration, and direct support—so your routine stays effortless and consistently clean.
TAO Clean (taoclean.com) has 4,631 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 39 reviews with 2 stars · Clear filters
It hurts my teeth so I need to return it,
By Mary S.
Response from TAO Clean· Sep 18, 2026
We're sorry to hear you didn't enjoy your experience, Mary. We're reaching out for more information.
The head is too skinny and small. It’s not cleaning as well as y cheap restrictions toothbrush
By Elizabeth B.
Response from TAO Clean· Sep 18, 2026
We're sorry to hear you didn't enjoy your experience, Elizabeth. We're reaching out for more information.
It seems like it's a typical electric toothbrush i could get for $25. It doesn't feel like it's doing anything special. My teeth aren't any cleaner than a regular toothbrush. I don't like that it has to be plugged in and it takes up a lot of space!
By Lisa M.
Response from TAO Clean· Sep 15, 2026
We're sorry to hear you didn't enjoy your experience Lisa. We're reaching out for more information.
It really causes a racket in my head that I hate - on the top teeth it sounds and feels like a jackhammer. It's hard to describe how unpleasant it is? And I am not sure it cleans any better than my regular toothbrush. I'm not happy with it.
By Diane C.
Response from TAO Clean· Sep 7, 2026
We're sorry to hear you didn't enjoy your experience. We're reaching out for more information.
I ordered two TAO Clean. Each order should have come with a travel holder/charger. I tried calling. They "automated" agent couldn't find my order by my zip code or phone number. I am still having difficulty getting a live person to deal with.
By dkinda
Response from TAO Clean· Sep 3, 2026
We're sorry to hear you didn't enjoy your experience. We're reaching out for more information.
My travel TAO does not work. I have checked batteries numerous times. I have 2 other TAO brushes & travel case and they are perfect. What do I do to return and get a replacement.
By Cinda
Response from TAO Clean· Sep 3, 2026
We're sorry to hear about this issue. We're reaching out for more information.
not worth the expensive price
By Debbie
Response from TAO Clean· Sep 3, 2026
We're sorry to hear you didn't enjoy your experience. We're reaching out for more information.
The sanitizer is not working on the dark green one. No blue light comes on when toothbrush is replaced in unit. ☹️ Will you please replace it?
By Sharon H.
Response from TAO Clean· Sep 3, 2026
We're sorry to hear about this. We're reaching out for more information.