Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
606 reviews
TangoSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tango’s mission is simple: We make gift cards easy to send and awesome to receive. By bundling easy-to-use technology, desirable incentives, and expert service, we help companies get the most out of their reward and incentive programs—from customer acquisition to employee engagement. With our leading reward-delivery technology, customers can instantly deliver digital gift cards to their target audiences, maximizing impact and driving real business results.
Tango (tangocard.com) has 606 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
606 approved reviews, newest moderated first
The Tango site is very easy to both send and redeem money. There is a large number of vendors that you can redeem from. I've also heard very good feedback from my clients who I have sent Tango money to. Overall happy with this service.
By Hailey
Tango card is awful. Redeemed my points for an e gift card. I tried to use it online, they took the money off of my e gift card but did not apply it to my purchase. I was given the run around for a week, having to call back and forth between the merchant and e tango. The customer service was not helpful at all. No one could tell me where the money went to or why it was pulled off my card. Went through unnecessary steps and they could not get it resolved
By Michael L.
Tango is a very good store to redeem your gift cards with zero fee transaction. They are fast and reliable
By Ariyibi Daniel A.
Just plain difficult to get my money. And help - its non-existent. I will avoid this payment option forever if I have the choice. Then they insisted I prove I was a customer. - Yes a very unhappy customer
By I dont want G.
I just received a Tango card for referring someone to a vendor and I was pleasantly surprised how easy it was for me to choose a store and apply the gift card. At first I was scared "it was a scam," but it worked and now I have $100.00 to spend on Amazon. I'm so happy.
By Anita K.
I received a Tango gift card for Amazon from a survey app, I've tried multiple times to activate it but I keep getting the same error message over and over again, I've emailed their "support" but never received a reply so I'm guessing they've pocketed my money. Don't accept gift cards from this company, they've been flagged as a possible scam.
By Sofia C.
Response from Tango· Sep 18, 2023
Hi Sofia, my name is Naman with the Marketing team here at Tango. I am sorry you are having this experience and I want to make sure I do everything I can to correct this. Our support is available from 6:00 am to 5:00 pm Pacific Time Mon-Fri, but I am going to send over your info and escalate this to our support team. Thank you for your patience.
I've had the absolute pleasure of working with Dante Williams as my SMB Account Executive. It is truly refreshing to receive the level of customer service and support that Dante has provided to me across my experience. Good help is hard to find but he makes it seem like all of Tango is as efficient and effective as he is through his direction coordination and implementation of requests across multiple teams within the organization. I would give 6 stars to emphasize my appreciation and encourage any business owner to work with this organization for their gift card needs.
By Anthony S.
I was offered a gift card for completing a survey. When I first saw the Tango Card email I thought "scam" but a web search revealed mixed reviews. The redemption process took a couple of steps which again made me suspicious but after jumping through a couple hoops I did end up with the promised amount in my Amazon account, which I chose just because I am somewhat familiar with their process. I like that there were a lot of different gift cards to choose from and if I get one of these again I may be more adventurous. (I copied this comment, because I cant say it better) But I thought aswell it was a scam, but no its not you can trust then :)
By Kryllynator
