TamobykesportReviews of tamobykesport.com

Fast shipping!

My son has a v20 ebike and the bike went out and needed some repair for it to work again. We realized he needed a new motor. We bought a V20Pro rear wheel that comes with the motor. My sons connector that came with the ebike, was a V20 controller. When we got it the connectors did not match up. Called different places to see if we could purchase connectors that would work. Purchased one and that didn't work. Was going to return the rear wheel but after doing more research and talking back and forth with tamobyke we realized we needed to buy a new controller that was a V20 Pro. In buying the new controller there was a chance the connectors would not fit the throttle and screen. Happy to say we did not have to buy a new throttle or screen. All the connectors were a good match. The throttle and screen are not the ones that came with the ebike. We started the ebike and it turns on and works like it was brand new. Customer service was a 10/10 and the delivery and products are a 10/10!!! Thank you Tamobyke for communicating with me on every question I had. Definitely will continue to buy from you guys!

Very disappointing customer service. Asked to change the model of the bike immediately after purchase if the bike has not been shipped. But customer service decided on its own and returned the bike. Got refunded partial amount only. Got Charged $88.77 for shipping when the order says $0 for shipping. and also shipping protection plan $10.99was not refunded. The promotional email says worry free returns and exchanges upto 30 days. But that’s not my experience. Highly disappointed.

This company is not helpful at all I purchased the e-bike that seem to have been tampered with. Company is yet to make a corrective action, most recently just realized that the free tire tube that I was supposed to receive did not come in the box as well more evidence of my package being tampered with strap cut off.. Tamobyke should have sent me a new bike ASAP. Their customer service line is fake.. their email support team is not reliable or helpful.. don't waste your money on big purchases if the company can't make it right..

The E bike is all some

I got a bad battery. I wrote to support and they don't answer me. I want a refund or help with my problem

Both items showed up in Less than a Week, because All State refuse to help this company offered a Discount that took $50.00 off my bill. I mistakenly forgot to add the Discount the first order but email to the company they voided that order an I reordered included the discount. Once agin this company exceeded my expecting an I thank you. Have a blessed Day.

My bike came in fast. There was a scuff/scratch in the paint. I emailed Tamobyke and customer service was very responsive and we resolved the issue. I will definitely purchase from them in the future.