Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
1,048 reviews
TalkiatrySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Talkiatry offers human, virtual mental health care from clinicians who take insurance. To protect patient privacy, we do not respond publicly but if you reach out to us via https://www.talkiatry.com/contact-us, we will respond promptly.
Talkiatry (talkiatry.com) has 1,048 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
1,048 approved reviews, newest moderated first
A therapist who is self-indulgent or narcissistic spoke about himself, his divorce, and his ex-wife, and gave me financial advice, charging $600 for a 15-minute, useless conversation. His significant contribution was to ask me to name three things I am good at. Seriously??? This company is a scam.
By stephanie
it’s all good.
By B.G.
As many people have written: TOTAL SCAM of a company. Had2 appointments. Was not able to log on to have my meeting. VERY FRUSTATED. Allegedly they fixed it, had a second appointment and again, couldn't log on. STAY AWAY FROM TALKIATRY. I will talk to you for free!
By patrick C.
My first experience with Therapy and it's caused more anxiety and stress than the two appointments helped with. Over...48 hours cancelation and $100 fee. I don't have any day that's the same. I tried to cancel and I couldn't after hours.
By Michael A.
Great doctor. Collaborates with me to deal with my issues. Good listener. My only complaint with Talkiatry is their $100 fine if you miss a session. But when THEY miss a session with no notice to me, they don’t pay me $100! It has happened twice.
By Joan J.
Terrible. They claim to accept EAP but they billed me in full
By Jacky C.
Dr. was great but I was told it would be covered by my insurance, until i got a $400 bill. cancelled my next appointment because i can't afford that, and logged in next and found out is was now $600! TOTAL SCAM
By Grant R.
Talkiatry is a scam. I signed up for the service two days ago, completed intake assessments, uploaded my insurance card, and was told I was all set for my appointment which was scheduled for next week. A few minutes later, I got an automated email stating my appointment was cancelled because my insurance (Anthem BCBS) isn't in network with Talkiatry, even though it is. I contacted a care coordinator at Talkiatry, provided them with my insurance card, and they said the problem was that somehow they had Cigna on file even though Cigna isn't my insurance. They updated my chart, scheduled me with a different doctor, and said I was all set. Then I got an email again stating that my insurance is invalid. I talked with a care coordinator again, who said for some reason Cigna showed up as my insurance again. I then provided my Anthem BCBS card AGAIN, they verified it, and I was scheduled for a doctor. Then I got an email several hours later stating "while we are in network with and did bill them, your insurer has denied your claim because they say they are listed as your secondary insurer... until this is done, your balance will remain your responsibility, along with any subsequent denials." ANTHEM BCBS IS MY PRIMARY AND ONLY INSURANCE. I DO NOT HAVE CIGNA. Now I am being billed by Talkiatry for services that literally never happened. I am being billed for three online assessments when I never even got to meet with a doctor. Avoid this company. It is a scam.
By Valerie
