Take CommandReviews of takecommandhealth.com

I have been trying to get resolution to a problem since 10/2/2025 and still have not gotten any. I am supposed to start benefits on 11/1/2025 and haven't even been able to sign up yet because my dashboard is not correct. Everyone that I talk to says that my "ticket" is considered urgent but after I'm told that, I hear nothing from anybody. I spend more time on this than I do on my actual job which is not right! Additionally, I keep getting emails that I have not set up my account yet.....I have - a long time ago!!! It isn't showing the options for insurance plans for me to choose from and I can't do anything until my account is either wiped out or fixed. I'm more than frustrated!!! The only thing that has been good is that someone in this process gave me a website that I can look at to "window shop" while I'm waiting for my dashboard to be fixed.

Not user friendly.

Onboarding for our administrators and our employees has been a horrible experience.

This company does zero to help it's customers. I would stay clear of this company.

the worst benefits provider ive ever used

The people at Take Command are so helpful!

I've had a terrible experience with Take Command Health. Their website is glitchy to the point of unusable for employees. They've continually dropped the ball on dates and deadlines, costing me thousands of dollars personally and 30+ hours on the phone dealing with the fallout.

This has been a great resource for our family!