TailwindReviews of tailwindapp.com

Very disappointing experience with Tailwind. I contacted their support team multiple times because the platform was not working properly for me. I even sent several screenshots showing the issues, but the responses were very poor. Most of the replies were only one line and did not properly address the problems. I understand that their terms say “no refunds", but when a service is clearly not working properly and a customer provides proof of issues, the support team should at least investigate and give proper assistance. Unfortunately, that did not happen. Yesterday I asked them to cancel my subscription. They replied to the last question, not this question, but when I asked a follow-up question, I received no response at all. The communication feels incomplete and unprofessional. Also, some of the AI features produce poor or incorrect outputs. Overall, the service and customer support are very disappointing and not worth the amount charged. Based on my experience.

I registered an account but then didn't want it anymore; I wanted to delete my account but couldn't make it. What's more? I don't think I subscribed to any of their newsletters, but they've sent me two already.

Very niceTailwind

acabo de comenzar es por eso que aun no puedo califar correctamente el servicio, no pude utilizar aun sus funciones

Unfortunately using Tailwind to schedule posts (only 15 to 25 a day as recommended by them) got my account suspended and then deactivated by Pinterest. So beware because pinterest don't even bother to give you customer service, they just labelled me spam and that's the end. I brought the issue up with Tailwind who refused to refund.