Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
10 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
High quality gear for active dogs - featuring personalized collars, collars with handles, leashes, harnesses and apparel. Over-built and quickly delivered.
Tactipup (tactipup.com) has 10 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 3 reviews with 5 stars · Clear filters
We absolutely love Bandit’s new Tactipup collar! The quality and craftsmanship are outstanding—it feels incredibly sturdy and made to last. The black camo with the black hardware looks so sharp, and Bandit’s name embroidered in red really makes it stand out. The fit is great, the personalization is perfect, and you can tell a lot of care went into making it. We love it—and Bandit does too!
By Crystal H.
I’m rather surprised by the negative reviews here. I ordered several weeks before Christmas and the website was clear about lead time (several weeks for custom). A few days later my Gmail started suggesting the package was shipped already. I took a screenshot and sent it to the seller and asked if it was correct. It was not. Turns out AI was coming up with the incorrect shipping information. The original expectation set by the website was correct. Not sure if some of these reviewers did not read this information? The collar I ordered is 1.5 inch with cobra buckle, name & number embroidered on, a handle and a small pirate flag I thought was fun. I love the collar and it fits my dog well.
By Ginger R.
Tactipup is Tops I was pretty surprised to see negative reviews for this company and I felt compelled to write this favorable one. Happy customers seldom post positive reviews while unhappy ones are not hesitant to post. Great customer service and high quality product. This is my second purchase from Tactipup and I couldn't be happier! With a large black lab mix, I was tired of the narrow and skinny collars usually found on the shelf. I searched and found this one with 1.5" and 2" collars and nice hardware for latching the collar onto my pup Dolly's neck. Substantial collars and well-manufactured. They personalize at your option ("DOLLY") and I even added an American Flag velcro patch that works so well that my wife didn't even know it was velcroed on there for two years! When I had a color choice problem, the email for customer service was readily available and I got a response wihin 24 hours that resolved my issue permanently and fairly -- leaving both of us on either side of the transaction happy. Great company, attentive customer service and would buy from them a third time in a New York minute. Loved the product, durable and nice thick collar material with a well made latch for the collar.
By Kevin
