Facebook Advertiser: Overseas Company = NO Customer Service or Responsibility for Product Deliveries
If I could choose LESS than a one-star rating, I would. Do NOT order ANYTHING from this company! I saw this company advertised on Facebook - mistake number one. It is an overseas company...and with current state of geo-political affairs and the effects of climate change (excessive heat, floods, wildfires, etc.), order deliveries are becoming compromised - mistake number two. Expecting ANY form of customer service from Symtmetry, or them taking responsibility for their product delivery (one that was paid in full, including shipping and handling) - mistake number three. IF you expect a refund - DON'T! Symtmetry REQUIRES YOU TO PAY THEM AGAIN, not only for return shipping and handling, but also for replacement of the lost items in the order. A truly disappointing situation indicative of what the world is coming too: Pay More, Get Less!
By Lavica D.